Alternative Delivery Channels Manager
The Alternative Delivery Channels Manager is a member of the Operations department based at Head office Kampala. S/he will Coordinate the development, evaluation and subsequent modification of products so as to meet customer needs in order to ensure the bank remains competitive. The position reports to the Chief Operating Officer.
Key Result Areas.
• Design strategies that will enhance business opportunities for the bank.
• Coordinate Product Development Processes.
• Ensure quality assurance
• Review the performance of Products and suggest improvements.
• Re-define and re-launch ailing products to make them competitive
• Ensure Product processes are well documented
• Carryout market intelligence to benchmark competition.
• Ensure product awareness is enhanced across the bank.
• Back up on Special projects especially those related to Retail
Job requirement
Ideal profile:
• A University degree preferably in business studies or related discipline.
• Knowledge and understanding of Business strategy product profiles, principles and competition.
• At least 3 years work experience in a recognized micro finance institution or commercial bank at Managerial level in a related position.
How to apply
Note: All the above positions carry an attractive salary.
Applicants should submit their documents which should include; photocopies of academic documents and testimonials, a CV with at least three reference contacts including a day time telephone (professional and not personal, including current or most recent employer) to the Human Resources Manager FINCA Uganda, Plot 22, Ben Kiwanuka Street, P.O. Box 24450, Kampala by close of business on Friday 9th September 2011. Applications can also be submitted online through email to at hrrecruit@finca.or.ug.