DHL International Clearance Support Agent Job Vacancy in Uganda

Job Title: Clearance Support Agent (3 Career Jobs)

Organization:
DHL
Duty
Station:
Kampala, Uganda
About
DHL:
DHL, the largest international
Courier company and is in over 220 countries. DHL is the world’ leading postal
and logistics Group with three functional Divisions i.e. DHL Express, DHL
Global forwarding, Freight and DHL Supply Chain.
Job
Summary:
The Clearance Support Agents will
support the inbound clearance and the export process within established
standards and transit times & ensure clearance of all dutiable shipments
are timeously expedited.
Key
Duties and Responsibilities:  
  • Ensure
    the accurate preparation of import and export Customs declarations and the
    timely provision of those for review (as required).
  • Handle
    the Bill of Export whenever required.
  • Ensure
    formalities for all Temporary Exports are completed timeously.
  • Quickly
    respond to Customer queries with precise information.
  • Resolve
    specific disputes or provide advice on technical issues with/to customers.
  • Maintain
    a thorough knowledge of Customs practices and procedures.
  • Comply
    with customs regulations and portray DHL as a reliable business partner.
  • Ensure
    that standard operating procedures are adhered to.
  • Work
    closely with authorities on specific issue and problem if necessary.
  • Ascertain
    that all customs declarations are vetted, validated and processed as per
    Local requirements.
  • Issues
    to be raised timeously to the higher level to get the appropriate support
    and escalate if necessary.
  • Prepared
    to work outside office hours and on Public Holidays.
Qualifications,
Skills and Experience:  
  • The
    applicant must hold a School Certificate or equivalent.
  • Excellent
    communication skills
  • Fluent
    in English speaking / writing
  • Accuracy
    and attention to detail.
  • Possess
    the ability to manage time and to be punctual
  • Ability
    to work well and under pressure.
  • Excellent
    interpersonal skills.
  • Past
    experience in the field of customs clearing would be an advantage.
  • Strong
    knowledge of the customs rules and regulations.
  • Computer
    literacy skills
How
to Apply:  
All interested candidates are
encouraged to send their updated CVs and motivation letters to:
HR Generalist,
DHL International (U) Ltd.
18 Clement Hill Road, P. O. BOX 1623
Kampala, Uganda
Deadline:
18th July, 2014
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