About
US:
US:
Duma
Works is changing the way people think about hiring. They are efficiently
connecting employers and potential hires through our mobile platform, we make
finding that perfect person a fun experience, allowing businesses to grow and
job seekers to access new opportunities. Duma Works is a recruiting platform
that fuses traditional human-centered recruiting and an interactive digital
process to simplify how growing businesses hire top talent on the African
continent. Since 2012, hundreds of employers all over East Africa have used
DUMA Works to save time and money when identifying qualified job candidates. They
are recruiting for a valuable client, a social enterprise focused on improving
livelihoods for the African rural communities.
Works is changing the way people think about hiring. They are efficiently
connecting employers and potential hires through our mobile platform, we make
finding that perfect person a fun experience, allowing businesses to grow and
job seekers to access new opportunities. Duma Works is a recruiting platform
that fuses traditional human-centered recruiting and an interactive digital
process to simplify how growing businesses hire top talent on the African
continent. Since 2012, hundreds of employers all over East Africa have used
DUMA Works to save time and money when identifying qualified job candidates. They
are recruiting for a valuable client, a social enterprise focused on improving
livelihoods for the African rural communities.
Job
Summary: The
Branch Manager will take overall responsibility over our growing team,
portfolio, and product range. The incumbent will directly manage 7-12 credit
and marketing officers, ensure a strong portfolio of 500-1,000 asset leases,
and work directly with the Operations Director and CEO on high level strategy
and portfolio growth.
Summary: The
Branch Manager will take overall responsibility over our growing team,
portfolio, and product range. The incumbent will directly manage 7-12 credit
and marketing officers, ensure a strong portfolio of 500-1,000 asset leases,
and work directly with the Operations Director and CEO on high level strategy
and portfolio growth.
Key
Duties and Responsibilities:
Duties and Responsibilities:
Team
and portfolio management (70%):
and portfolio management (70%):
- Evaluate
credit worthiness and risk during group, client, and loan approval
processes. - Pull
and analyse portfolio reports to evaluate client and Loan Officer
performance. - Supervise
and train a growing team of field personnel (consisting of Loan Officers,
Relationship Officer, Operations Associate, and Fellows). - Continually
evaluate team to see where to invest in developing staff and fill gaps
with internal and external trainings. - Create
and manage team and individual targets on a continuous basis. - Travel
regularly to the field to monitor activities, manage team, and meet with
customers.
Strategy
and Product Development: (15%)
and Product Development: (15%)
- Work
closely with Operations Director to set and manage quarterly goals to
match annual priorities. - Render
support in the designing and executing on new products to add to the
portfolio. - Create
and adjust staffing plans for pilot periods of new product testing.
Customer
Relations: (15%)
Relations: (15%)
- Analyse
company customer relations and how to improve service for current and new
customers. - Brainstorm
and draft procedures for customer engagement, among both active and
inactive customers.
Qualifications,
Skills and Experience:
Skills and Experience:
- The
ideal candidate should hold a recognized university in finance, business
or a related field. - A
minimum of five to seven years working in credit. - A
minimum of two years of direct management experience, including hiring and
overseeing performance management over time. - Prior
credit experience should fall within two out of the three buckets: rural
customers, farmer finance, or microfinance. - Willingness
and eagerness to work non-traditional business hours to ensure targets are
met. - Strong
familiarity with loan databases. - Be
in a fast-paced and efficient - The
applicant should be hungry to learn, surpass targets, and move fast up in
your career - Ability
to quickly adapt when plans change - You
embody our values of integrity, boldness, humility, hunger, accessibility,
and solution oriented. - Ability
to work with a diverse and global team. - Ability
to speak Acholi or are willing to quickly learn.
How
to Apply:
to Apply:
All
suitably qualified and interested candidates should send a cover letter and
detailed CVs via E-mail to: apply@jobs.dumaworks.com with the subject
line as “2898”, Your Full name & Phone number e.g. 2898 Okedi
Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your application
will not go through.
suitably qualified and interested candidates should send a cover letter and
detailed CVs via E-mail to: apply@jobs.dumaworks.com with the subject
line as “2898”, Your Full name & Phone number e.g. 2898 Okedi
Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your application
will not go through.
N.B:
You will receive a confirmation email and an alert to take a basic screening
test over SMS or online. The email with the test may not arrive immediately.
Please be patient. The email/SMS test will typically be 5-8 questions to help
us understand your background. Regular SMS rates apply to the test. If you have
any issues with the process, please reach out to +254702093793.
You will receive a confirmation email and an alert to take a basic screening
test over SMS or online. The email with the test may not arrive immediately.
Please be patient. The email/SMS test will typically be 5-8 questions to help
us understand your background. Regular SMS rates apply to the test. If you have
any issues with the process, please reach out to +254702093793.
Deadline:
31st July 2017
31st July 2017