Job
Title:
Senior Relationship Manager
Title:
Senior Relationship Manager
Organisation: DFCU Bank
Duty
Station:
Kampala, Uganda
Station:
Kampala, Uganda
Reports
to:
Head of Distribution and Institutional Banking
to:
Head of Distribution and Institutional Banking
About
US:
US:
DFCU
bank is a fast growing commercial bank offering a variety of innovative
products and services. DFCU Limited was started by the Commonwealth Development
Corporation (CDC) of the United K
bank is a fast growing commercial bank offering a variety of innovative
products and services. DFCU Limited was started by the Commonwealth Development
Corporation (CDC) of the United K
ingdom and the Government of Uganda through
the Uganda Development Corporation (UDC) under the name of Development Finance
Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job
Summary: The
Senior Relationship Manager will support DFCU Bank by building and managing
rapport with corporate clients to ensure optimum customer acquisition,
retention and income generation from sales of all appropriate products of the
bank. The jobholder will also ensure the provision of ‘Best in Class’
Relationship Management with Corporates – Strengthening bank’s brand in the
corporate arena. The Senior Relationship Manager will be tasked with generating
revenue pools for the bank through Corporate sales. The incumbent will also
ensure the delivery of industry-leading customer service, premier on boarding
experience and advisory service to new and existing Corporate Customers. The
jobholder will work in liaison with the Head of the Department by contributing
towards the department business plans and overall strategy.
Summary: The
Senior Relationship Manager will support DFCU Bank by building and managing
rapport with corporate clients to ensure optimum customer acquisition,
retention and income generation from sales of all appropriate products of the
bank. The jobholder will also ensure the provision of ‘Best in Class’
Relationship Management with Corporates – Strengthening bank’s brand in the
corporate arena. The Senior Relationship Manager will be tasked with generating
revenue pools for the bank through Corporate sales. The incumbent will also
ensure the delivery of industry-leading customer service, premier on boarding
experience and advisory service to new and existing Corporate Customers. The
jobholder will work in liaison with the Head of the Department by contributing
towards the department business plans and overall strategy.
Key
Duties and Responsibilities:
Duties and Responsibilities:
- Manage
a portfolio of corporate clients and ensure that the bank achieves its
revenue targets. - Originate
and assess business propositions for both new and existing clients. - Build
and manage relationships to protect the Bank from loss, maximize returns
in a manner consistent with the business strategy. - Ably
select quality business in a challenging environment, while making sound
reasoned judgment on business decisions across a diverse range of industry
sectors. This includes critical analysis of macroeconomic and business
environment opportunities and threats inherent, analysis of risk verses
potential return, credit quality and facility structure. - Execute
sales plans to ensure that all products meet budget commitments. - Provide
responsive, proactive, proficient and effective banking service to
customers, there by expanding share of business. - Ensure
good retention strategy for the existing clientele, there by growing the
wallet share. - Mentoring
and supervising junior members of the team. - Attend
departmental meetings, represent the Head of DIB at the delegated forums
and any other duties assigned.
Qualifications,
Skills and Experience:
Skills and Experience:
- The
applicant for the DFCU Bank Senior Relationship Manager job opportunity
must hold a University degree in any business related field. - Excellent
track record of accomplishment in sales management. - At
least three to five years’ experience in the financial sector. - Excellent
relationship management and sales skills. - Ability
to work under pressure. - An
in-depth understanding of all bank products plus intensive training. - Computer
knowledge especially spread sheet, word & power point. - Relevant
business experience and acumen. - Outgoing,
self-motivated, assertive and proactive. - Be
a self-starter who is oriented and able to meet deadlines. - Excellent
communication, interpersonal and negotiation skills. - Good
team player who is able to work under minimum supervision. - Excellent
analytical power and innovative abilities. - Full
of energy and enthusiasm. - Ability
to energize others. - Effectiveness
& full of passion for the organization - Good
people management skills
How
to Apply:
to Apply:
All
candidates who so wish to join the banking sector in the aforementioned
capacity are encouraged to send their applications with detailed CVs including
present position and copies of relevant professional/academic certificates to:
Vacanciesbank@dfcugroup.com
candidates who so wish to join the banking sector in the aforementioned
capacity are encouraged to send their applications with detailed CVs including
present position and copies of relevant professional/academic certificates to:
Vacanciesbank@dfcugroup.com
Deadline:
12th September 2017
12th September 2017