Receptionist (Customer Service Assistant – K K
Security – Lilongwe Office
Will be answerable to Regional Human Resources Officer, The key
responsibilities will include:
Attending to customers, monitoring their access to
offices and insuring passes when required, Taking and delivering mes
sages,
Receiving , sorting and routing mail, Ordering, receiving and maintaining
office suppliers, Performing other clerical duties, such as filing,
photocopying and collating, Handle the switchboard – receive, redirect inbound
and make outbound customer calls, Managing, following up and resolving a
variety of customer queries and complaints, Manage customer escalations,
Capturing and recording customer requests an information, Making customer follow
up calls to enquire on their service satisfaction, Maintaining and updating the
customer database and files from time to time
Should have an MSCE or its equivalent with a credit in English, Should have a
secretarial qualification, Minimum of 2 yrs in a labour intensive industry
Computer literacy, Presentable, Good office organisation skills, Good oral
communication skills
Ladies are encouraged to apply
Interested applicants should submit their applications along with detailed CVs
which should specify names of 3 traceable refs to The Human Resources manager,
KK Security Malawi Limited, P O Box 1372, Blantyre email kkmalawi@kksecurity.com.
The closing date for receipt of applications is 2nd
April Only shortlisted applicants will be acknowledged
Job deadline:
2015-04-02
