The Malawi Communications Regulatory Authority
(MACRA) is a statutory body established under the Communications Act (CAP
68:01) of the laws of Malawi, to regulate the provision of communication
services in Malawi in the areas of telecommunication, broadcasting and postal
services.
(MACRA) is a statutory body established under the Communications Act (CAP
68:01) of the laws of Malawi, to regulate the provision of communication
services in Malawi in the areas of telecommunication, broadcasting and postal
services.
MACRA is inviting suitable persons to apply for the
following position tenable at its Blantyre offices.
following position tenable at its Blantyre offices.
Quality Assurance Officer (Grade MA6)
Job Purpose
The Quality Assurance Officer ensures that
licensees adhere to minimum technical requirements as per their licence terms
and conditions. The incumbent will report to the Quality Assurance Manager.
licensees adhere to minimum technical requirements as per their licence terms
and conditions. The incumbent will report to the Quality Assurance Manager.
Responsibilities
·
Carry out
technical audits (e.g. quality of service drive tests) when necessary
Carry out
technical audits (e.g. quality of service drive tests) when necessary
·
Monitor
network performance of all telecom service providers in accordance with the
agreed quality of service targets and take necessary action.
Monitor
network performance of all telecom service providers in accordance with the
agreed quality of service targets and take necessary action.
·
Work in
liaison with all engineers from telecom service providers to ensure that
network performance measurements are carried out.
Work in
liaison with all engineers from telecom service providers to ensure that
network performance measurements are carried out.
·
Keep an
updated log of all quality of service issues
Keep an
updated log of all quality of service issues
·
Carry out
equipment type approvals.
Carry out
equipment type approvals.
Qualifications and Experience
The desired candidate must possess the following
qualifications and experience:
qualifications and experience:
·
Must have
an Advanced diploma in Telecommunications or its equivalent. A degree will be
an added advantage
Must have
an Advanced diploma in Telecommunications or its equivalent. A degree will be
an added advantage
·
Must have
high quality inter-personal skills
Must have
high quality inter-personal skills
·
Knowledge
of equipment type approval
Knowledge
of equipment type approval
·
Must have
at least 3 years of work experience in network Key Performance Indicators
measurements and interpretation
Must have
at least 3 years of work experience in network Key Performance Indicators
measurements and interpretation
·
Must have
good working Knowledge of SS7 signaling (CAP,INAP,MAP, ISUP,SIGTRAN)
Must have
good working Knowledge of SS7 signaling (CAP,INAP,MAP, ISUP,SIGTRAN)
·
Be
flexible to work on shift or odd hours.
Be
flexible to work on shift or odd hours.
If you feel you meet the above requirements, please
submit applications clearly indicating the position you have applied for, to:
submit applications clearly indicating the position you have applied for, to:
The Director General,
Malawi Communications Regulatory Authority (MACRA),
Private Bag 261
Blantyre
Closing date is 11th August, 2017.
