Main purpose of the Job
Botswana
Savings Bank requires the services of a knowledgeable, highly skilled and self-driven
individual for the above position:
Savings Bank requires the services of a knowledgeable, highly skilled and self-driven
individual for the above position:
You
will play a key role in planning, developing and managing the cost efficient
provision of clients through the Bank’s distribution channels in order to
optimise customer satisfaction.
will play a key role in planning, developing and managing the cost efficient
provision of clients through the Bank’s distribution channels in order to
optimise customer satisfaction.
Qualifications, Experience and
Knowledge
Knowledge
- Bachelor’s
Degree in Accounting/Finance or related field. Associate membership of
Botswana Institute of Bankers - Eight
(8) years post qualification experience in a client services environment
of which three (3) should have been served in a managerial position - Should
have expert knowledge in client relationship management, channel
management, customer service standards
Responsibilities
- Develop
and implement Client services plans - Develop
and manage the channel management strategy for the Bank - Develop,
implement and drive the Client Services Strategy - Identify
and anticipate future customers’ demands and profiles
Benefits
Successful
candidate will be offered competitive salary and other fringe benefits
including:
candidate will be offered competitive salary and other fringe benefits
including:
- Medical
Aid – 75% paid by the employer - Gratuity
- Group
Life Assurance.
Closing date and application
instructions
instructions
Applications
clearly marked with the position being applied for in the subject line and
latest CV should be sent via e-mail to ZAgbedcrecruitment@deloitte.com
clearly marked with the position being applied for in the subject line and
latest CV should be sent via e-mail to ZAgbedcrecruitment@deloitte.com
The
closing date for all position is 22 November 2016 COB.
closing date for all position is 22 November 2016 COB.