Humber Arboretum ,Scheduling and Customer Service Assistant Jobs in Canada

Position: Scheduling and Customer Service
Assistant
Typ: 3-month contract (see below)
Organization: Humber Arboretum
Location: Toronto, Ontario

Position Summary

Reporting to the Humber Arboretum Director, the incumbent is responsible for
assisting with customer service and scheduling bookings for the Humber
Arboretum and Centre for Urban Ecology. The inc

umbent will work independently
as well as in collaboration with the Humber Arboretum Director and staff from
the Arboretum and Humber College. Key activities include providing customer
service by email and telephone (i.e. responding to inquiries by clients about
details of workshops and programs), overseeing the camp database system, and
scheduling bookings for school programs, camps, workshops, and tours.

Qualifications

The successful candidate will possess a certificate or diploma in Office
Administration, Scheduling Coordination or related area along with a minimum of
2 years of related work experience. Desired skills and qualifications include:
excellent customer service skills with solid experience providing quality
customer service assistance via email and phone; demonstrated aptitude for both
written and verbal communication; excellent organizational skills including the
ability to manage multiple tasks and meet deadlines; the ability to work both
independently and with a team; and computer competency including a working
skill set for Microsoft applications.

Reports To:

Director, Humber Arboretum

Job Type:

Part Time / Contract

Job Classification:

Support Staff

Notes:

Duration of Need: 3 months with possibility of extension Hourly Rate Range:
$14.53-$19.38

Division/Department:

Humber Arboretum

Skill Testing Required:

Yes

Hours of Work:

24 Hours per week

We thank all applicants for their interest in this position. Humber College is
committed to a workforce that reflects the diversity of our students and our
city. We actively seek qualified individuals with demonstrated skill and
knowledge to deal with all aspects of diversity in a post-secondary
environment. Humber College is committed to accommodating applicants with
disabilities throughout the hiring process, in accordance with the
Accessibility for Ontarians with Disabilities Act (AODA). Our Recruitment
Coordinators will work with applicants requesting accommodations at any stage
of the hiring process. This document is available in alternate format on
request.

All candidates are asked to submit a cover letter and resume to HR Services by
applying online at:
http://www.humber.ca/careers

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