Thinkwell Shift ,Customer Advisor Jobs in Canada

Position: Customer Advisor
Organization: Thinkwell Shift
Location: Halifax, Nova Scotia

Company

Thinkwell Shift (“Shift”) is a resource conservation company that specializes
in behaviour change. We create strategies that encourage people to make lasting
changes in their daily lives to conserve resources such as water, energy and
waste. In order to facilitate behaviour change, w

e connect with customers using
various tactics to guide their path. Shift is looking a customer service
orientated individual who is looking for a challenge, and the possibility to
grow with the company.

Position

This position is comprised of many elements, including:
• interacting with customers on the phone and in person on a daily basis;
• guiding the customers path to help them reduce their resource use in a manner
that’s right for them;
• working in a team or on your own;
• installing efficient products in customers’ homes, including light bulbs,
shower heads, faucet aerators, and tank and pipe wrap;
• follow established health and safety protocol;
• collect and record information; and,
• file electronic reports daily.

Shift is looking for individuals for part time work in Halifax, with hours that
may range from 7am-8pm M-F, and 9am-5pm on Saturdays. This contract is for 6
months with the potential of renewal.

Hourly Rate: $15-17/hr (depending on experience) + car and phone allowances

Personal Qualities

We’re looking for someone with as many of the following qualities as possible:
• strong customer service background with an understanding of communications,
environmental education and/or behaviour change;
• personable, positive and professional demeanor;
• able to follow protocol, but has ability to make responsible changes as
needed;
• experience working independently;
• passionate about customer service, behaviour change and the environment;
• comfortable with changing roles, and able to innovate or find improvements;
• attentive to detail;
• interested in growing with a new company;
• very comfortable with standard office technology including Microsoft Office
(Word/Excel) and access to a smartphone and the internet;
• has a car (required for each shift), and a clean driving record;
• physically fit (will be required to be one your feet most of the day; able to
carry boxes up to 30lbs; go up and down ladders and stairs all day);
• handy, or comfortable with minor home repairs (changing light bulbs, changing
showerheads, etc) – experience not required, training provided.
• Clean background check is mandatory (Provided by Shift).