20x Customer Service Executives Job Vacancy in Singapore-BGC Group Pte Ltd

BGC Group is one of Asia Pacific’s most dynamic Search & Recruitment companies and was voted the Top 10 HR Vendors of 2009 for Singapore, a truly national business enjoying steady growth in revenues and market share. We are a highly successful recruitment and executive search firm working at the highest levels of the Recruitment and Search industry. Located in Raffles Place, we are currently looking to hire and train a number of Recruitment and Search specialists. Speaking peer-to-peer with business owners, industry leaders and professionals, you will become a knowledgeable and trusted advisor, helping to grow businesses and build careers.

20x Customer Service Executives – SOUTH/ NORTH (SS$1.8k – S$2.8k)
Responsibilities:
Our Client, an established bank with regional presence is seeking for suitable incumbent to join their Customer Service Team:
The Client has been awarded GOLD by the Contact Centre Association in the Yr 2010…
If you have the drive to work in the Customer Service industry and would like the opportunity to work in a Contact/ Call Centre please do not hesitate to APPLY NOW…..

Responsibilities
* Provident excellent customer service to banking customers
* Answer and log telephone calls received through public feedback hotline
* Provide prompt updates and follow-ups on outstanding banking issues
* Ensuring the company’s KPIs is achieved

Requirements:
* Diploma / Degree holder in any discipline
* Strong command of spoken English
* Possess strong telephone etiquette with good interpersonal skills
* Comfortable with 24/7 rotational shift work (8 hours per shift)
* Dynamic and fast-paced working environment
* ONLY Singaporean or Singapore PR may apply!
* Malaysians with the ability to speak excellent fluent English are WELCOME!
* Ability to speak fluent English and Chinese is an advantage but not a MUST

FRESH DIP/ UNI GRADS WELCOME!!!
Location : NORTH/ SOUTH
Interested applicants please send in your resume in MS WORD FORMAT to
jacintha@bgc-group.com
Please visit our website to view more positions that we are looking for. Jacintha Cheong BGC Group 16 Collayar Quay #27-01, Former Hitachi Tower Singapore 048622 Telephone: (65) 6535 9696 Fax: (65) 6557 0606 http://www.bgc-group.com

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