Communication is more than speaking or
writing. To be effective, communication requires the creation of a common
understanding of ideas, desires and observations among people. Communication is
a two-way exchange that involves both a presenter and an audience.
Communication includes written and non-verbal behaviours as well as speaking,
and has as its goal to affect the knowledge or behaviour of another.
writing. To be effective, communication requires the creation of a common
understanding of ideas, desires and observations among people. Communication is
a two-way exchange that involves both a presenter and an audience.
Communication includes written and non-verbal behaviours as well as speaking,
and has as its goal to affect the knowledge or behaviour of another.
It is the ability to convey information
and idea to a person or group of persons effectively and efficiently.
and idea to a person or group of persons effectively and efficiently.
Persuasive skills
Persuasion skills can be learnt just like any others, and they are a key
part of being able to influence others to achieve your goals and objectives.
part of being able to influence others to achieve your goals and objectives.
Persuasion is an umbrella term of influence.
Persuasion can attempt to influence a person’s beliefs, attitudes, intentions,
motivations, or behaviours
Persuasion can attempt to influence a person’s beliefs, attitudes, intentions,
motivations, or behaviours
Persuasion is also an often used tool
in the pursuit of personal gain, such as election campaigning, giving a sales
pitch, or in trial advocacy. Persuasion can also be interpreted as using one’s
personal or positional resources to change people’s behaviours or attitudes.
Systematic persuasion is the process through which attitudes or beliefs are
changed by appeals to logic and reason. Heuristic persuasion on the other hand
is the process through which attitudes or beliefs are changed because of
appeals to habit or emotion.
in the pursuit of personal gain, such as election campaigning, giving a sales
pitch, or in trial advocacy. Persuasion can also be interpreted as using one’s
personal or positional resources to change people’s behaviours or attitudes.
Systematic persuasion is the process through which attitudes or beliefs are
changed by appeals to logic and reason. Heuristic persuasion on the other hand
is the process through which attitudes or beliefs are changed because of
appeals to habit or emotion.
Active listening skills
This is the act of consciously hearing and attempting to comprehend the
meaning of words spoken by another in a conversation or speech.
Active
listening involves listening with all senses. As well as giving full
attention to the speaker, it is important that the ‘active listener’ is also
‘seen’ to be listening – otherwise the speaker may conclude that what they are
talking about is uninteresting to the listener. It is all about full concentration
on what is being said rather than just passively ‘hearing’ the message of the
speaker.
meaning of words spoken by another in a conversation or speech.
Active
listening involves listening with all senses. As well as giving full
attention to the speaker, it is important that the ‘active listener’ is also
‘seen’ to be listening – otherwise the speaker may conclude that what they are
talking about is uninteresting to the listener. It is all about full concentration
on what is being said rather than just passively ‘hearing’ the message of the
speaker.
Speaking
skill
skill
A good speaking skill is the act of
generating words that can be understood by listeners. A good speaker is clear
and informative. Speaking
is described as an interactive process of constructing meaning that involves
producing and receiving and processing information. Speaking depends on the
context or the situation, Context includes the physical environment, the
purposes for speaking is more often spontaneous, open ended, and evolving.
Speaking requires learners to not only know how to produce specific points of
language such as grammar, pronunciation, or vocabulary but also that they
understand when, where, why and in what ways to produce language.
generating words that can be understood by listeners. A good speaker is clear
and informative. Speaking
is described as an interactive process of constructing meaning that involves
producing and receiving and processing information. Speaking depends on the
context or the situation, Context includes the physical environment, the
purposes for speaking is more often spontaneous, open ended, and evolving.
Speaking requires learners to not only know how to produce specific points of
language such as grammar, pronunciation, or vocabulary but also that they
understand when, where, why and in what ways to produce language.
Interviewing Skills
Interviewing
skills include knowing how to answer and ask questions. Interviewing skills are
actions candidates take during job interviews that make them stand out. These
actions can include proper interview behaviour, controlling nervousness or
asking intelligent questions. Your ability to answer tough questions is another
interviewing skill. Interviewers must know how to ask open-ended questions to
elicit detailed responses.
skills include knowing how to answer and ask questions. Interviewing skills are
actions candidates take during job interviews that make them stand out. These
actions can include proper interview behaviour, controlling nervousness or
asking intelligent questions. Your ability to answer tough questions is another
interviewing skill. Interviewers must know how to ask open-ended questions to
elicit detailed responses.
Counselling skills
Counselling is an important form of interpersonal
communication, exchanging information to clarify and resolve problems, make
informed decision and identify solutions. Counselling aims to share information
about a disease and treatment and behavioural options, to promote compliance
through negotiation with client over positive treatment and behaviour changes,
and to help them informed decision.
communication, exchanging information to clarify and resolve problems, make
informed decision and identify solutions. Counselling aims to share information
about a disease and treatment and behavioural options, to promote compliance
through negotiation with client over positive treatment and behaviour changes,
and to help them informed decision.
Questioning skills
A
fundamental skill in the coach’s toolbox is the ability to ask powerful
questions. Powerful questions evoke clarity, introspection, lend to enhanced
creativity and help provide solutions. Questions are powerful when they have an
impact on the client which causes them to think. These provocative queries
spark “epiphanies” or “ah-ha” moments within the client which can radically
shift their course of action or point of view. The most effective powerful
questions begin with “What” or “How”, are short and to the point. When
questioning, be genuinely curious about the person you are speaking to.
fundamental skill in the coach’s toolbox is the ability to ask powerful
questions. Powerful questions evoke clarity, introspection, lend to enhanced
creativity and help provide solutions. Questions are powerful when they have an
impact on the client which causes them to think. These provocative queries
spark “epiphanies” or “ah-ha” moments within the client which can radically
shift their course of action or point of view. The most effective powerful
questions begin with “What” or “How”, are short and to the point. When
questioning, be genuinely curious about the person you are speaking to.
