JOB DESCRIPTION
Position:
Quality Assurance Engineer
Quality Assurance Engineer
JOB PURPOSE
The Quality Assurance Engineer role is to identify and
ensure the implementation of the Key Strategic initiatives to improve the
overall Quality of Experience within Tigo across all the points of interaction
with customer across factory (Networks/Products) and commercial Departments.
Making sure that the quality is part of the day today job of everyone.
ensure the implementation of the Key Strategic initiatives to improve the
overall Quality of Experience within Tigo across all the points of interaction
with customer across factory (Networks/Products) and commercial Departments.
Making sure that the quality is part of the day today job of everyone.
THE WAY WE WORK
You are open-minded, passionate and the way you work
energizes others. You are committed to the timely delivery of a job well done.
You behave with integrity and transparency. You lead by example and promote the
“bottom-up” approach to work that has made Tigo a leader in every market in
which we operate.
energizes others. You are committed to the timely delivery of a job well done.
You behave with integrity and transparency. You lead by example and promote the
“bottom-up” approach to work that has made Tigo a leader in every market in
which we operate.
CORE RESPONSIBILITIES
- Planning and implementing the required programs
to address the strategic Quality challenges across Tigo business - Implement required processes and initiatives to
improve Tigo’s Brand perception in the Market - Implement strategies to improve Tigo’s customer Experience
Management - Assist the Head of Strategic Quality in changing
Tigo’s culture into Quality brand and Quality Network - Ensure quality control within the products life
cycle - Perform other tasks or reports that he may be
assigned
QUALIFICATION AND EXPERIENCE
- • Bachelor’s Degree (or equivalent) in
Telecommunication Engineering or in Computer Science or related fields
(System Engineer, IS Engineer, Information Systems Engineer, IT Engineer,
Network Systems Engineer) - Experience in Software Development
- Experience in Business Processes for Telcos
(eTOM Model preferably) - Master Degree in Business is an Added value
- management or project management Degree is an
Added value - • 2+ years’ experience in Software development
and Telecommunications networks
CORE COMPETENCIES
- • Strong knowledge of the Mobile network
architecture E2E - • Presentation skills
• Innovative and passionate about customer experience
- • Very Good team player
- • Time management skills
- • Networking skills
- • Problem solving skills
- • Strong interpersonal and communication skills
and the ability to work effectively with a wide range of cultures in a
diverse community - • Passionate about His work
- • Full ability to speak and read in “English”
language is a must, French is an added value
MINIMUM EXPERIENCE & ESSENTIAL KNOWLEDGE
Knowledge
Tigo-specific organization knowledge
Tigo-specific organization knowledge
Mobile network
Architecture understanding
Architecture understanding
Main OSS tools
knowledge
knowledge
TX/IPsystems
understanding
understanding
Consumer
Understanding
Understanding
CRM
(Project)
management
management
Leadership
MS Office
Software
development
development
English
To Apply use the Link below:
http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=3911&localeCode=en-us
http://careers.peopleclick.eu.com/careerscp/client_millicom/external/gateway.do?functionName=viewFromLink&jobPostId=3911&localeCode=en-us
Deadline for Application: Wednesday 5th
November 2014
November 2014
