How Much Does it Cost to Develop AI Chatbot?

Modern-world chatbots have gained much popularity, and their applications soon advanced beyond the scope of just a live chat auto-response to become an all-around virtual assistant. A few famous chatbot examples that one can instantly think of include Apple’s Siri, Google Assistant, Amazon’s Alexa, and ChatGPT, among many others.

According to the statistics, 23% of customer support companies have already adopted AI chatbots, and 55% of businesses use chatbots to generate high-quality leads.

If you are also planning on building the Chatbot and looking for an estimate on AI chatbots development cost. This piece will give you an idea of a chatbot, the factors impacting the cost of building it, and effective ways to bring it down.

What is the Chatbot?

A chatbot is the development of a computer program created to mimic human conversions primarily written or spoken- between an end-user and itself. Though all chatbots don’t depend on AI, some advanced versions use conversational AI methods that include NLP to comprehend user questions and generate answers to them on their own.

Chatbot applications are customer services, virtual assistants, and entertainment. This enables them to interact efficiently and effectively with users. They help users access information, execute actions, or converse without human assistance.

Factors Affecting the AI Chatbots Development Cost

Chatbot development is a convoluted process. A combination of factors influences chatbot development costs, contributing to the discrepancy in price. Before guiding you to the development prospects, let us detail the factors and make an estimation.

Custom Development

Custom development means that there are many features and complexities you can ask for, which will reflect on the prices of chatbot development. There’s depth to UI customization, system integration, and natural-language processing engine complexity. So, you will have to spend a lot of money to make your chatbot.

Chatbot Features, Complexity and Scale

Developing a Chatbot incurs many costs due to its scale and complexity. Taking more difficult features takes longer, more resources, and professional team members, raising the budget. You must have an AI software development services provider that includes complex features. Building a Chatbot with standard features will cost more than creating a ChatGPT equivalent.

App Platform

This determines the cost of developing a Chatbot and the types and quantities of platforms it has to support. If you add supporting various platforms, such as mobile apps, websites, voice assistants, and messaging apps, more development time and costs will come along. Thus, it demands more money to burn and will add up cost.

Internal Process

Incorporating chatbots into internal processes, i.e., enterprise resource planning systems, customer relationship management, and other stuff, could create complexity and expense.

Integration with an internal system usually entails customer developer efforts that include more layers of security overhead. Therefore, companies will have to pay more to develop the Chatbot.

Integrations

Chatbot development costs rely on integration options for e-commerce stores, third-party apps, and others available. The integration options usually include CMS, CRM, help desk, email marketing, and other tools.

For example, if you integrate ProProfs Chatbot with 50 and odd tools & platforms, you might have to pay extra for deeper integration.

Effective Ways to Monetization Your Chatbot

It’s beyond adding a Chatbot to a website and calling it a day. Businesses require a genuine Chatbot marketing strategy to deliver value to customers. In the long run, the core intent behind building a Chatbot is to give users something that stands out as distinct and customer-centric.

For this, you should hire an AI chatbot development company that can resume monetizing your Chatbot in a way that permits you to gain a heightened return on your acquisition.

B2B Bots

You can create the most advanced Chatbot software that fits your business and makes life easier, such as customer services or internal communication. You can also monetize your Chatbot with a subscription and charge enterprises depending on its complexity and what it does.

Freemium Model

Provide a free basic version of your Chatbot to grab users’ attention. Interestingly, you can limit the accessibility of the features of the free versions here with the help of AI software development services providers.

Once you can pull some engagement from users around this, your Chatbot will provide a premium subscription to premium advanced features, priority support, or extra content. It provides an excellent chatbot user experience for free before they pay.

Lead Generation and Qualification

Your Chatbots can also be used to capture and qualify leads on behalf of businesses. Lead generating Chatbot, this monetization strategy would allow you to sell lead generation services and access for paying clients to your Chatbot leads.

Cost to Build the AI Chatbot with the help of AI Chatbot Development Company

Depending upon how complex the project may be, the features contained therein, and the region to which you recruit a developer or chatbot building platform you use, construction costs for a chatbot could vary from $40,000 to $150,000.

The experts gauged the approximate construction of AI chatbots development cost with the complexity set.

Based on Complexity	Estimated Cost
Simple App	$9000 – $16000
Moderate App	$16000 – $20000
High-end App	$25000

Conclusion

All business owners know the importance of deploying chatbots. Chatbots are in high demand because they deliver some comprehension and fulfill customer needs. Many organizations have already employed chatbots in collaboration with an AI chatbot development company, and the rest are considering building their own. Above all, chatbots are amazing, but you should not have to pay more for them than the value they provide.