Reports to: Customer Care Officer
Office Location: Gulu , HoimaKey Accountabilities:
– Carry out field visits to monitor service delivery to health facilities within their region by ensuring that health facility coverage and call frequency targets are achieved.
– Carry out continuous Monitoring and Evaluation activities at health facilities as per the approved procedures.
– Co-ordinate the offices of NMS Headquarters, its distributions, district health officers and district security organizations and healthy facility in-charge to ensure that timely accountable delivery of supplies to the district and last destinations is made.
– Prepare daily, weekly, monthly statistical reports as appropriate.
– Assisting the Customer Care Officer as required.
Academic qualifications and Person Specification:
– Business related Degree with a minimum of two years relevant field work experience in sales/customer relations/accounting.
– Must possess a valid class B Drivers license with a clean driving record.
– Excellent communication and interpersonal skills both verbal and written.
– Well developed analytical skills.
– Clearly identify and define issues that are being raised by customers and other stakeholders.
– Deal with difficult situations in a friendly manner and strive to speedy solutions.
– Must be fluent in the most spoken local language in the area where the office is located.
How to apply:
All applications should be addressed to the;
Head of Human Resource and Support Services,
National Medical Stores,
P.O Box 16 Entebbe
