Save the children,Case Management Officer Jobs in Rwanda

POSITION ANNOUNCEMENT
Rwanda Country Programme, Kigali
Rwanda 
BACKGROUND:
Save the Children is the world’s
leading independent organization for children. We work in 120 countries. We
work together, with partners, to inspire breakthroughs in the way the world
treats children and to achieve immediate and lasting change in their lives.
Save the Children works in

thirteen districts in Rwanda with a current staff
complement of approximately 94 staff. SC is implementing an emergency response
programme to support the Burundi refugees in Mahama Refugee Camp.

SC Rwanda Country Office seeks to hire
qualified, committed and experienced nationals to fill the following
positions:  
Case Management Officer
Place
of Work:
Kirehe,
Mahama
Reports
to:
Staff
directly reporting to this post: 
 
Time
frame:   
                                   
Child
Protection Manager
Case
Workers
6
months renewable subject to funds availability
Tentative start date:                    
1st November 2015 
PURPOSE OF POSITION:
The Case Manager is a member of Save
the Children’s (SC) Burundian Refugee Response in Mahama camp, Kirehe 
Under the supervision of CP Manager and
the Case Manager Officer will be responsible for:
  • Supervising
    the implementation of the Case Management activities in Mahama camp
  • Supervising
    case workers
  • Supervising
    and participating case conference and case review the
  • Coordinating
    with relevant stakeholder involved in CP
The Case Manager officer will ensure
that project activities are consistent with Save the Children’s 
programming principles and approaches, draw on relevant best practices and
lessons learned, enable children to attain their rights and are compliant with
donor regulations
 KEY AREAS OF
ACCOUNTABILITY: 
  • Support
    on and keep up-to-date a map of existing services to which children and
    families can be referred to.
  • Link
    case workers with service providers and support effective collaboration
  • Supervise
    and coach case workers on the identification, assessment, documentation,
    referral (to relevant services) and follow-up of at-risk children and families
  • Supervise
    and support the case workers in family visits if necessary
  • Organise
    weekly case management conferences/ case review  with all case
    workers
  • Ensure
    that case workers respect confidentiality and follow ethical guidelines
  • Ensure
    that files, registers and computer databases are used in an appropriate
    and correct manner and ensure case workers adhere to proper documentation
    and data protection protocols
  • Support
    the implementation of the Inter-Agency Child Protection Information
    Management System
  • Review
    the follow up of cases, and ensure all cases are managed within acceptable
    timelines
  • Work
    in close collaboration with the community mobilisers to strengthen our
    relationship with the community and to strengthen the referral system.
  • Work
    with the child protection team to ensure close links between case
    management and our work with community based child protection mechanism
    and in CFS/YFS  
  • Ensure
    internal referral mechanisms (with other sectors) are in place and cases
    are appropriately managed and followed up when referred
  • Ensure
    constant and transparent communication and collaboration with relevant
    stakeholders, including community members, community leaders and families
  • Document
    best practice, case studies and learning
  • Share
    information on field-level successes and challenges with the Child
    Protection Manager. Ensure that major challenges are flagged early, and
    addressed in an appropriate way;
  • Facilitate,
    collect and report information regarding the overall situation of child
    protection risks in Mahama camp  
  • Support
    the preparation of all procurement and administrative documents required
    for case management implementation.
  • Support
    the Child Protection Manager in the ongoing capacity building of case
    workers
  • Submit
    regular case management reports and ensure that information is kept up to
    date
  • Coordinate
    with other agencies offering case management services to children on
    referral and transfer of cases 
SKILLS AND BEHAVIOURS (our Values in
Practice) 
Accountability:
  • holds
    self accountable for making decisions, managing resources efficiently,
    achieving and role modelling Save the Children values
Ambition:
  • sets
    ambitious and challenging goals for themselves, takes responsibility for
    their own personal development and encourages others to do the same
  • widely
    shares their personal vision for Save the Children, engages and motivates
    others
Collaboration:
  • builds
    and maintains effective relationships, with their team, colleagues and
    with relevant external partners.
  • approachable,
    good listener, easy to talk to.
Creativity:
  • develops
    and encourages new and innovative solutions
  • willing
    to take disciplined risks.
Integrity:
  • honest,
    encourages openness and transparency; demonstrates highest levels of
    integrity
QUALIFICATIONS AND EXPERIENCE 
  • University
    degree in social work, social sciences or other relevant field.
Essential
  • Extensive
    work experience of working directly with children and adolescents
  • Minimum
    of 2 years relevant work experience in child protection case management,
    child protection programmes or related field
  • Experience
    in community mobilisation and conducting outreach activities
  • Good
    understanding of social welfare systems and child protection mechanisms
  • Strong
    interpersonal skills, ethical sensitivity and ability to empathise with
    children and their carers
  • Strong
    self-starter, able to take initiative and adapt to changing circumstances
    and priorities
  • Able
    to work to tight deadlines under pressure
  • Fluent
    written and spoken English, and French and Kinyarwanda
  • Commitment
    to upholding Save the Children’s Child Safeguarding Policy, as well as
    principles of do no harm and confidentiality. 
Desirable
  • Experience
    in project management and supervision of staff
  • Experience
    in designing and facilitating training sessions
  • Knowledge
    and understanding of inter-agency standards and guidelines in child
    protection, including the Minimum Standards for Child Protection in
    Humanitarian Action 
Interested candidates should send an
application letter plus an updated  Curriculum Vitae in English, including
3 names of professional referees to HR-Rwanda@savethechildren.org.
The deadline for receiving applications is 28th October 2015.
*Note that only shortlisted candidates
will be contacted

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