Robeck Locks established in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. We import and distribute a wide range of quality fashionable door lockset and accessories to the trade and construction companies.
We are recruiting to fill the position below:
Job Title: Retail Supervisor
Location: Mushin, Lagos
Employment Type: Full Time
Core Responsibilities
- Manage retail staff, among which includes people working on the floor, store, and the cashiers
- Meet financial goals by analysing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
- Make sure pricing is correct
- Work on store displays
- Does Market research in order to identify new services and products
- Recruit, Coach, counsel, discipline and train employees
- Evaluate self-on-the-job performance, as well as other staff
- Identify market trends that appeal to customers
- Ensure products are clean and ready to be displayed
- Maintain inventory and ensure items are in stock
- Analyze financial statements in order to enhance profit making opportunities
- Ensure promotions are accurate and in tune with company’s standards
- Utilize computers to record sales figures, for data analysis and forward planning
- Monitor local competitors
- Maintain health and safety measures and store’s cleanliness
- Organize and distribute staff schedules
- Preside over staff meetings
- Help, drive, motivate, and encourage retail sales staff to achieve sales targets
- Handle customer complaints, issues and questions.
- Implementing measures to avoid stock damages, theft, and wastage
- Identify talent and coach the team to be the best performers that they can be.
- To be responsible of opening, closing and running the shop in the absence of the Shop Manager.
Requirements
- To do this, you should have experience working within a customer focused environment and working as part of a team
- You should also have good basic arithmetic and a gift for dealing with people
- With these talents, you’ll deliver retail excellence to grow income and make a difference to Robeck Locks and the people we serve.
You Are:
- An experienced supervisor, used to managing a small team in a fast-paced customer focused environment.
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- a ‘people person’ who finds it easy to get on everyone and is able to build strong working relationships with the people you work with
- trustworthy and reliable as you will be an important part of a small team. Your team and your customers will depend upon you to do your job to the best of your ability at all times.
- Friendly, flexible, positive, reliable, honest and hard working!
- Experienced as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you.
What we want from you:
- Previous supervisory experience is ideal.
- To be enthusiastic and want to create a fun place to shop.
- Be creative – you will have a lot of autonomy with the management team to merchandise and demonstrate products to your customers.
- To be dedicated to improve on what we currently do. We appreciate that at all levels, our employees bring with them some amazing ideas.
- Finally, a passion for what we sell is going to be a plus point for you!
Job Qualifications
- HND
- Experience: 1 – 3 years
Skills Set:
- Demonstrate strong interpersonal and customer service skills
- Pays attention to detail
- Ability to work under pressure safely and efficiently
- Must have Good Positive Attitude
- Must be able to efficiently and effectively manage people in a retail environment.
- Strong organisational and time Management skills
- Basic Financial skills
- Excellent written, oral, and verbal communication skills
- Must have PC skills, including the ability to use Retail software and Microsoft Office
- Minimum HND in a Business related field.
- Must live within close proximity to Mushin.
Salary
- N45,000 – N65,000 monthly.
How to Apply
Interested and qualified candidates should send their CV plus Covering Letter to: robeck2001@gmail.com using the Job Title as the subject of the mail
Application Deadline 22nd December, 2020.
