Fareast
Mercantile Co. Limited- Our client is a general services start-up firm located
in Lagos, with special interest in media and looking to hire an experienced
Operations Manager who can also manage their growing HR day-to- day tasks. The
Operations Manager is responsible for coordinating operational and management
support activities within the firm. The ideal candidate will be an experienced
candidate who understands the fast-paced nature of the industry and is ready to take on the next level of responsibility. Project
and Process Management interest you as you are a goal-getter, non-traditional
thinker who is able to adapt quickly to changing priorities and take
initiative. You also thrive on executing the vision of the founder while being
creative. Externally, you collaborate with firm’s partners and internally
across teams.
Mercantile Co. Limited- Our client is a general services start-up firm located
in Lagos, with special interest in media and looking to hire an experienced
Operations Manager who can also manage their growing HR day-to- day tasks. The
Operations Manager is responsible for coordinating operational and management
support activities within the firm. The ideal candidate will be an experienced
candidate who understands the fast-paced nature of the industry and is ready to take on the next level of responsibility. Project
and Process Management interest you as you are a goal-getter, non-traditional
thinker who is able to adapt quickly to changing priorities and take
initiative. You also thrive on executing the vision of the founder while being
creative. Externally, you collaborate with firm’s partners and internally
across teams.
Job
Title:
Operating Manager
Title:
Operating Manager
Basic
Functions/Responsibilities
Functions/Responsibilities
- Analyse
process outcomes and workflow to ensure and identify efficiencies in
productivity and savings, and oversee day-to- day office management tasks - Market
and promote new and existing products and services to internal and
external customers - Play
a significant role in long-term planning, systems and controls - Manage
and increase the effectiveness and efficiency of internal teams through
improvements to each function as well as coordination and communication
between business functions - Coordinate
hiring, payroll management, performance evaluation, human resources
management and other HR/Admin functions - Supervise
and coach relevant individuals/teams on a regular basis - Proactively
minimize operational risk - Maintain
a sound working relationship with internal and external stakeholders - Ensure
customer satisfaction by overseeing the analysis of inquiries, complaints,
concerns and suggestions, and ensuring appropriate follow-through - Develop
work schedules so that timelines are consistent - Manage
facility, supplies, and equipment and train frontline staff - Provide
strategic support and leadership in planning and recommend changes when
necessary - As
a member of the management team, you will be expected to prepare, revise
and submit reports, budgets and other documentation as required - Undertake
other responsibilities as delegated by the Executive Director
Role
Requirements
Requirements
- A
minimum of bachelor’s degree with at least 2-3years experience in related
roles in a media or related firms - Strong
organizational skills and ability to multi-task are essential - Excellent
leadership and supervisory skills, together with strong interpersonal
skills are essential - Ability
to demonstrate comprehensive knowledge of the typical industry processes
and methods - Strong
communication and interpersonal skills with the proven ability to support
the Management/Founder in executing strategy and goals - Ability
to manage, organize and prioritize, leading effectively through the
dynamics of change in a start-up environment - Ability
to influence and persuade at all levels - Strong
customer service orientation - Demonstrated
problem-solving skills - Ability
to operate at a strategic and operational level - Ability
to double in HR functions
Preferred
Candidate
Candidate
- Not
more than 30 years old - Prior
work experience showing increasing levels of responsibility with a focus
on operations in a fast paced and entrepreneurial environment - Demonstrated
strong business planning skills - Demonstrated
project management skill and ability - Demonstrated
ability to manage conflict/resolution - Proven
ability to develop and implement efficient and effective processes and
procedures - Flexible
and passionate
Reporting
Structure
Successful candidate will report directly to the Executive Director in this
position.
Structure
Successful candidate will report directly to the Executive Director in this
position.
How
to Apply:
Interested and qualified candidate should
Click here to apply
to Apply:
Interested and qualified candidate should
Click here to apply
Application
Deadline:
22nd of September, 2017.
Deadline:
22nd of September, 2017.
