Job
description
Reporting to the Offers Lead , the incumbent will be responsible for
designing and animating mobile hybrid and postpaid offers and ensuring a
successful launch of the offers. Furthermore, the candidate will be tasked with
setting up KPIs to assess in-life performance of offers, with special focus on
revenues and customer experience.
The main duties include but are not limited to:
- Implement improvement plans to boost revenues
and customers acquisition - Prepare promotions to animate offers, liaise
with device vendors to negotiate best deals with Device catalogue
executive - Interact with Orange Group experts to assess
and implement best practices - Accompany the digitalization of customer
interactions - Performance analysis of current offers,
proposal of simplification - Understanding of customer needs taking into
account market segmentation - Interact with customers prior to the launch
before approving communication plan - Secure that all media are up to date with
offers details (web site, flyers, social media, Orange app) - Relevant positioning compared to competitors
and other offers in Orange portfolio - Provide migration plan for old offers to new
offers - Action plan to boost sales, revenue and
customer satisfaction
Requirements
Qualifications and experience:
- Degree in Marketing or Business Administration
- Minimum experience: 2 years in the marketing
field
Skills:
- Strong experience in Marketing
- Good interpersonal skills
- Quantitative and qualitative surveys: ability
to report and analyse the voice and behaviour of the customer - Organized and rigorous
- Creative and proactive
- Ability to deliver and work under pressure
- Computer literate (MS Office)
- Ability to innovate
Closing
date and application instructions
Interested candidates who meet the minimum requirements can submit their
applications, updated CV and certified copies of their academic certificates
to: jobsbw.obw@orange.com
The subject window on email should only contain the title of the
position being applied for.
Closing date: 22nd June 2016.
Kindly note, that Orange Botswana shall only correspond to short –
listed candidates.
