JTB is a well established global travel
company with presence in 36 countries. We pride ourselves on providing our
customers and clients with the best travel experience possible. Due to company
expansion we are currently recruiting for multiple positions.
company with presence in 36 countries. We pride ourselves on providing our
customers and clients with the best travel experience possible. Due to company
expansion we are currently recruiting for multiple positions.
We are currently looking for a new
Travel Consultant to join our Sydney Retail Team, specialising in Japan
products, in providing o
Travel Consultant to join our Sydney Retail Team, specialising in Japan
products, in providing o
ur clients with the quality service. To be successful
in this role you will be self motivated and a great team player looking to
develop your consulting skills and knowledge.
Key Responsibilities:
·
Respond
to phone and email enquiries, providing accurate information to clients;
Respond
to phone and email enquiries, providing accurate information to clients;
·
Prepare
quotations for clients;
Prepare
quotations for clients;
·
Process
bookings and make necessary changes as requested;
Process
bookings and make necessary changes as requested;
·
Prepare
and administer travel documentation;
Prepare
and administer travel documentation;
·
Keep
up to date with information about new products and destinations;
Keep
up to date with information about new products and destinations;
·
Offer
and promote additional products and services and identify sales opportunities;
Offer
and promote additional products and services and identify sales opportunities;
·
Report
accurately and in a timely manner as required.
Report
accurately and in a timely manner as required.
Essential
Criteria:
Criteria:
·
Working
experience from the travel industry;
Working
experience from the travel industry;
·
Knowledge
about Japan and/or interest in Japanese culture
Knowledge
about Japan and/or interest in Japanese culture
·
Excellent
written and spoken communication skills in both Japanese & English
Excellent
written and spoken communication skills in both Japanese & English
·
Good
computer skills (Microsoft Office, internet and email)
Good
computer skills (Microsoft Office, internet and email)
·
great
customer service skills
great
customer service skills
Desirable Criteria:
·
Japanese
language skills
Japanese
language skills
·
Ticketing
experience
Ticketing
experience
What
we offer:
we offer:
·
Working
for Japanese Employer of Choice
Working
for Japanese Employer of Choice
·
Convenient
CBD location
Convenient
CBD location
·
Ongoing
Training & Development
Ongoing
Training & Development
·
Being
part of a global corporation with international career progression
opportunities
Being
part of a global corporation with international career progression
opportunities
·
Discounts
for Travel
Discounts
for Travel
·
Various
Staff Benefits (option to take pro-rata Long Service Leave etc.)
Various
Staff Benefits (option to take pro-rata Long Service Leave etc.)
If
you are ready for a new exciting challenge and meet the criteria then please
send your cover letter and resume to hr.au@jtbap.com
you are ready for a new exciting challenge and meet the criteria then please
send your cover letter and resume to hr.au@jtbap.com
Applicants
must be Australian Residents to be considered for this role.
must be Australian Residents to be considered for this role.
Only
shortlisted candidates will be contacted.
shortlisted candidates will be contacted.
