TactiCall Recruitment Services ,Customer Service Officers (Call Centre) Jobs in Australia

  • Caboolture
    Location
  • May 4th
    Start Date
What
will you do?
Your day will see you taking inbound calls from
the

community where you will spend time engaging and getting to understand
their needs. Some of these calls will involve updating personal information,
providing complex information, advising about upcoming events, bookings and
taking payments. At times this position is emotive and would suit those that
can separate this to allow the best resolution for the customer despite the
circumstances at hand.

When will I do it?
You will enjoy a Monday to Friday rotating
roster between the hours of 8.00am and 5.30pm. No weekend work is required.
 These positions will start in a temporary capacity for a 6 month contract
where you will enjoy an hourly rate of $25 + 9.50% super.
How will I succeed? 
You will be provided with a comprehensive 2 week
classroom based training program, followed up with on the floor buddying and
support where you will be given the opportunity to learn and develop all the
skills required to provide this great service to the community.
What will you bring to the role?
  • You
    will have a real passion for customer service and a genuine interest in
    helping people.
  • You
    will have a desire for learning and ongoing self-education.
  • You
    will enjoy working through problems and providing solutions.
  • You
    understand the contact centre environment and have a desire to provide
    phone service to the community.
  • You
    have the emotional ability to deal with sensitive situations.
  • You
    will be a strong team player, with the ability to work autonomously while
    providing individual phone service to the community.
These positions start  May 4th so ensure
you apply now to be considered. Final interviews will be conducted on the 30th
April
Before
applying please ensure you read, understand and accept the terms outlined in
our Privacy Policy which can be viewed at http://www.tacticall.com.au/page/about-us/privacy-statement/
Please
click the apply button and ensure you attach an up-to-date resume and complete
all contact details including your email address for a prompt acknowledgement
of your application. Reference JN-11485
For more
positions like this visit our website at www.tacticall.com.au where you can
also stay in touch with new jobs by liking us on facebook and following us on
twitter and Linkedin.

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