Healthway Medical is one of Singapore’s largest private outpatient medical service providers. It offers quality healthcare services across the medical value chain in family medicine, dentistry, paediatrics, orthopaedics, sports medicine, aesthetic medicine, TCM and healthcare benefits management. The Group operates 11 medical practice groups, comprising more than 80 clinics. Each medical practice group has an established brand presence and has its own medical specialisation, market positioning and service proposition. They include Healthway, Singapore Family Clinic, Silver Cross, Peace, Aaron, Universal, Singapore Baby & Child Clinic, Paediatric Centre, Island Orthopaedic, NeuGlow and Healthway TCM.
Customer Service Officer
Responsibilities
To assist in the daily operations of the clinic practice:
• Handle phone calls / mails
• Coordinate health screening’s appointment and follow up with patient appointment’s schedules
• Attend to patient’s enquiries
• Provide admin support
Requirements
• O level or equivalent
• Preferably with customer service experience in healthcare industry or other service-related industry managing front-line operations or with call centre back ground
• Good team player and ability to use initiative and multi task
• Strong interpersonal and communication skills
• Knowledge of Microsoft Office @Excel
Interested candidates are invited to submit a comprehensive resume, stating expected salary and date availability together with a recent photograph to the following: yoshiko@healthwaymedical.com
We regret that only short listed candidates will be notified
