In today’s fast-paced digital world, getting timely technical support can make all the difference. That’s why Intuit, the company behind trusted financial products like QuickBooks, TurboTax, Mint, and ProConnect, offers a seamless way to connect with its support team through a secure screen-sharing tool called Glance Intuit Remote Support.
Available at Glance.Intuit.com, this tool enables customers to receive real-time help from Intuit experts by allowing them to view your screen—helping resolve issues faster and more accurately.
What Is Glance Intuit Remote Support?
Glance Intuit Remote Support is a secure, lightweight screen-sharing tool used by Intuit’s support agents to assist customers with software issues. When you’re experiencing a technical problem with QuickBooks, TurboTax, or another Intuit product, the support representative may ask you to initiate a screen-sharing session via glance.intuit.com.
Unlike other remote access tools, Glance is strictly view-only unless you explicitly grant permission for control—meaning you stay in full control of your computer during the session.
Key Features
- 🔒 Secure & Encrypted: All sessions are encrypted, and no data is stored or shared without your consent.
- ⚡ Fast Setup: Takes less than a minute to install and start sharing your screen.
- 🧑💻 Real-Time Help: Agents can see your screen to guide you step-by-step.
- 🖥️ View-Only (By Default): You control what the agent sees and when the session ends.
- ✅ One-Time Use: Session codes expire, and the app can be deleted afterward.
When Is Glance Intuit Used?
You may be asked to use Glance Intuit in support scenarios such as:
- Troubleshooting QuickBooks errors
- Resolving tax filing issues in TurboTax
- Navigating complex features in ProConnect Tax
- Getting guided walkthroughs for setup or configuration
- Visual confirmation of on-screen error messages or bugs
How to Use Glance Intuit Remote Support (Step-by-Step)
- Visit glance.intuit.com.
- Download the Glance Guest application (a small file that runs on Windows or Mac).
- Launch the app, and a session code box will appear.
- Provide the session code to the Intuit support agent.
- The agent will now be able to view your screen and assist you.
- End the session at any time by closing the app.
⚠️ Pro Tip: Only use this tool during an active session with an Intuit representative. Never share your screen or session code with anyone else.
Is Glance Intuit Safe?
Yes, it’s completely safe when used as intended. The software is developed and managed by Glance Networks, Inc., in partnership with Intuit. All data shared during the session is protected with industry-standard encryption, and you can end the session whenever you wish.
Always make sure you’re on the official website: glance.intuit.com to avoid scams or phishing attempts.
