Location: Downsview Park, Toronto, including some off-site as needed, with an
expected move to the Rouge Park late in 2016, Toronto/GTA, Ontario
Reports to: Operations Manager
Compensation: $35,000 to $42,000 (commensurate with experience)
Position Summary:
The Volunteer Coordinator is responsible for managing (growing where needed)
the volunteer team, coordinating and developing the Volunteer Program and
liaising with other TWC programs and other organizations as needed.
Duties and Responsibilities:
Include but are not limited to:
Manage Volunteers
• Provide a positive, professional, and safe working environment at all times
• Recruit, screen, interview, and recommend appropriate placement for all new
volunteers including co-op students and interns
• Provide assistance with orientation and volunteer’s introduction to TWC
• Assist with scheduling and training of volunteers
• Responsible for retention of volunteers through recognition, conflict
resolution, regular communication, relationship building, and other means
• Maintain volunteer records and data includingvolunteer monthly hours(includes
researching and potentially implementing software to assist with this task)
• Ensure volunteers have needs met in order to fulfill their volunteer duties
• Act as liaise between volunteers and TWC personnel
Coordinate and develop Volunteer Program
• Keep abreast of current volunteer management methods through literature
perusal, conference attendance, networking and other sources
• Evaluate, update and expand (if necessary) existing programs,
protocols/manuals and other material
• Assist with development of new and existing training protocols
• Develop new and innovative ways of improving experiences and recognizing
achievements of volunteers
• Participate in year-end Volunteer Program evaluation
• Assist with setting of Volunteer Program goals and strategic planning
• Provide information to the Executive Director and Operations Manager for assessing
Volunteer Program budget for the next fiscal year
Liaise with all other departments, ensuring effective communication and
coordination of volunteer work within all program areas
• Stay current on TWC’s policies and procedures, especially health and safety
• Work closely with staff and volunteers to keep program responsive to centre
needs
• Assist, when appropriate, with public relations, media, fundraising,
administrative duties and other programs as needed
Network with other organizations as needed
• Liaise with other organizations on issues related to the Volunteer Program
• Build and maintain relationships with corporate, environmental, and ngo
partners
• Create new opportunities for networking and shared volunteer initiatives
Other responsibilities as needs arise
Requirements:
• Minimum 3 years’ experience managing a medium to large volunteer program in a
professional setting
• Graduate of a volunteer management program or related discipline
Skills and Abilities:
• Professional, highly organized and self-motivated
• Exceptional interpersonal skills
• Strong leadership, training and facilitation skills
• Strong written and verbal communication skills
• Excellent computer skills
• Adaptable, able to “think outside the box”, good at problem-solving
• Able to work in a fast-paced environment
• Strong presentation skills
• Commitment to excellence
• Active, outgoing, able to engage youth and adults from a broad range of
backgrounds and ages
• Valid driver’s license; own vehicle available for occasional use an advantage
To apply:
Please e-mail cover letter, resume and references to:
hr@torontowildlifecentre.com
Attention: Shannon Brown and include Volunteer Coordinator in the subject line.
Due the high number of expected applicants, only those individuals who qualify
for an interview will be contacted. Please no enquiries.
