About
Tigo Rwanda
Tigo Rwanda
Tigo
Rwanda is part of a global telecommunications company- Millicom with a presence
in Africa and Latin America. Launched in 2009, we are the second largest
telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as
mobile financial services under the Tigo brand; Join our team as an;
Rwanda is part of a global telecommunications company- Millicom with a presence
in Africa and Latin America. Launched in 2009, we are the second largest
telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as
mobile financial services under the Tigo brand; Join our team as an;
POSITION:
IT Products Manager
IT Products Manager
JOB
PURPOSE
PURPOSE
The
IT Products Manager (ITP Manager) has complete ownership of the relationship
between Technology/IT Services and their dedicated portfolio of customers in
the local operation. Will be directly accountable individually for the
entire life cycle of the multiple solutions under his/her responsibility,
guaranteeing accuracy, quality and time line accomplishment. His/her goal
is to gain a complete understanding of his/her clients’ needs and effectively
communicate them to the software factories.
IT Products Manager (ITP Manager) has complete ownership of the relationship
between Technology/IT Services and their dedicated portfolio of customers in
the local operation. Will be directly accountable individually for the
entire life cycle of the multiple solutions under his/her responsibility,
guaranteeing accuracy, quality and time line accomplishment. His/her goal
is to gain a complete understanding of his/her clients’ needs and effectively
communicate them to the software factories.
KEY
RESPONSIBILITIES
RESPONSIBILITIES
- The
ITP Manager will be required to deliver End-to-End Solutions for the local
operation organization. Will work closely with marketing (Consumer),
Sales (Go to Market), Customer Operation (Include Billing Operation) and
others business areas, creating winning proposals and successfully
delivering within budget. - The
ITP Manager will be responsible for planning, design and implementation of
IT solutions and others IT platforms meeting standards and protocols
for data exchange, communications, software and interconnection for
information systems in consultation with the regional team and Head of IT
Services - The
ITP Manager will define time, costs and quality constraints and then guide
software factories and/or supplier to ensure integrity of the solution
within these constraints. The ITP Manager will be accountable for
consistency and delivery of the entire solution. - The
ITP Manager will be responsible for complying with SOA architecture standards,
continuously identifying areas of improvement in our Solutions Framework
and taking initiatives to new approaches to optimize our existing
processes. - The
ITP Manager will be responsible to ensures that all development practices
are in compliance with his employer’s best practices policies and
procedures in the respective operation. - The
ITP Manager will be responsible for the tracking and maintaining all
records and metric, he reports the project’s progress to the Head of IT
Services. - The
ITP Manager will be responsible for identify the appropriate software
architecture based on the requirements and design elements contained in a
system specification. - The
ITP Manager will be responsible for record software architecture specific
to the local operation in a software architecture document using use cases
and the Unified Modeling Language (UML).
QUALIFICATION
& SKILLS:
& SKILLS:
- Bachelors
and Master’s Degree in Computer Science or related field (System Engineer,
IS Engineer, Information Systems Engineer, IT Engineer, Network Systems
Engineer) - Postgraduate
and/or courses in Software Architecture will be an advantage - Minimum
of 3 years’ experience working in the IT and Telco industry - Understanding
of project management principles. - At
least 3 years of UML experience - Minimum
2 years’ experience in Software development using software factory
methodology and SOA Architecture (Telco’s preferably) - Experience
in Business Processes for Telco’s (eTOM Model preferably) - Strong
technical understanding of SOA (Service Oriented Architecture - Expert
Level in UML. - Strong
knowledge and solid experience in Business Processes for Telco’s (eTOM
Model preferably) - Expert
Level experience in Billing and VAS System processes and applications (For
Telco’s preferably) - Knowledge
in developing and maintaining ITIL policies and procedures - Excellent
Communication skills. - Management
and leadership - Exceptional
service and results orientation. - Superior
analytical, evaluative, and problem-solving abilities. - Ability
to work under pressure and time constraints - Excellent
self-organization and self-direction in performance of tasks, including
time management skills - Ability
to set and manage priorities - Maintaining
up-to-date knowledge of all technological advances is crucial
How to Apply:
If you believe that you are the right
candidate for the above position, Please submit your application Click Here
candidate for the above position, Please submit your application Click Here
