SPC – Secretariat of the Pacific Community Senior Human Resources Generalist, Suva

 SPC invites applications for the
position of Senior Human Resources Generalist in its Operations and Management
Directorate, located in Suva, Fiji.
The Operations and Management Division (OMD) has
approximately 140 staff based in Noumea (New Caledonia), Suva (Fiji), Pohnpei
(Federated States of Micronesia) and Honiara (Solomon Islands). The directorate
comprises administration, finance, human resources, information technology,
library, publications, and translation and interpretation.
The Human Resources Section is led by the Human
Resources (HR) Director and has about 15 staff located across offices in Noumea
and Suva. The senior HR Generalist works closely with the HR Director, the
Recruitment Team Leader, the HR Advisor Noumea and the HR team in Suva.
The role – The Senior HR
Generalist will guide and manage the overall provision of human resources
services, policies and programmes within SPC Suva, with the exception of
recruitment. Within the f

ramework of the corporate HR policies, the Senior HR
Generalist will lead the HR practices and objectives to provide an
employee-oriented and high performance culture that promotes empowerment,
equality, productivity, goal attainment and ongoing development [in Suva]. The
Senior HR Generalist will be responsible for the development of processes and
metrics that align with and support the achievement of SPC’s business goals.
Reporting to the HR Director in Noumea, the Senior HR Generalist will
coordinate the implementation of people-related services, policies and
programmes through the HR team; and assist and advise SPC managers in HR
matters. The role will encompass, but is not limited to, the following responsibilities:

  • Partner
    with the management team in Suva to communicate HR policies, procedures,
    programmes and laws.
  • Establish
    and promote positive employee relations.
  • Coach,
    train and support managers in employee communication, feedback,
    recognition and support.
  • Ensure
    that global and local HR strategies, policies and processes are
    effectively implemented and managed.
  • Contribute
    to the development, formulation and critical review of HR policies to
    assist the HR executive team to maintain effectiveness, relevance and
    consistency of existing procedures.
  • Manage
    contracts.
  • Analyse
    and evaluate the delivery of the HR team and contribute to the development
    of solutions to improve and enhance service delivery.
  • Partner
    with the OMD regarding health and safety for staff on all sites; conduct
    OH&S training courses.
  • Formulate,
    analyse and report on statistics about employee engagement, employee
    satisfaction, attrition, turnover, staff mobility.
  • Ensure
    that best practice HR standards are employed and maintained.
  • Manage,
    mentor, develop and coach the HR Suva team.
The profile – SPC seeks a
qualified professional with more than ten years’ international experience in
the field of operational generalist human resources. You will have outstanding
interpersonal relationship-building and employee-coaching skills, along with a
strong ability to work independently and collaboratively, as and when required.
Developing strong and effective working partnerships will be an essential
requirement for this position, so solid interpersonal, mediation and
consultation skills will be key to your success. You will have proven ability
to liaise and work with different cultures and demonstrated strengths in
developing and maintaining customer-based relationships. A proactive approach
in identifying opportunities to improve the HR function and add value to the
organisation, and an ability to apply confidentiality and sensitivity to
complex issues as they arise will be critical.
Key selection criteria
1. Qualifications
Master’s degree or equivalent in human
resources management, or public or business administration, or industrial
relations.
2. Technical expertise
Demonstrated in-depth experience in
operational generalist human resources service delivery with at least ten years
at an international level. Knowledge and experience in employment law,
compensation, organisational planning and development, employee relations,
OH&S and employee development. Demonstrated experience in the provision of
a range of diverse employee-related services, including the application of
conditions of employment. Demonstrated ability to provide high level advice and
guidance to an executive management team that provides overall company
leadership and direction.
3. Leadership
Demonstrated ability to serve as a
knowledgeable resource to the executive management team that provides overall
company leadership and direction. Proven ability to lead and manage a human
resources team, performance training and professional development.
4. Strong IT Skills
Solid computer skills – including
web-based employee self-service applications and proficiency in the use of the
MS Office Suite (Word, Excel, PowerPoint and Outlook).
5. Cultural awareness
Cultural sensitivity and demonstrated
understanding of developing countries, with particular knowledge of Pacific
Island countries and territories being an advantage.
Required start date – This position is to
be filled as soon as possible, preferably before 1 October 2014.
Remuneration – The Senior Human
Resource Generalist is a Band 12 position in SPC’s 2014 salary scale, with a
starting salary range of 3,136–3,920 SDR (special drawing rights) per month,
which currently converts to approximately FJD 8,770–10,962 (USD 4,803–6,004 ;
EUR 3,530–4,413). An offer of appointment for an initial contract will be made
in the lower half of this range, with due consideration being given to
experience and qualifications. Progression within the salary scale will be
based on annual performance reviews. Remuneration of expatriate SPC staff
members is not subject to income tax in Fiji; Fiji nationals employed by SPC in
Fiji will, however, be subject to income tax.
Benefits – SPC provides
subsidised housing in Suva. An establishment and relocation grant, removal
expenses, airfares, home leave, medical insurance and education allowance are
available for eligible employees and their recognised dependants. Employees are
entitled to: 25 days annual leave and 30 days sick leave per annum, life
insurance, and access to SPC’s Provident Fund (contributing 8% of salary to
which SPC adds a matching contribution).
Languages – SPC’s working
languages are English and French.
As an equal-opportunity employer,
SPC recruits on merit, but if two interviewed candidates are ranked equal by
the selection committee, preference will be given to nationals of Pacific
Island countries and territories.
Application procedure – Please use SPC’s
online recruitment system to lodge your application following the link below
Please note that it is not possible to
start your application via the online system, save it and return to complete it
later; therefore, it is strongly recommended that you prepare all documents and
required information prior to starting your online application.
If you cannot access the online
recruitment system, please apply by:
  • email:
    recruit@spc.int
  • fax:
    + 687 26 38 18
For your application to be considered,
you are required to provide us with:
  • an
    updated resume
  • At
    least three referees (include name / title / relationship / contact
    details)
  • a
    cover letter indicating a date of availability for duty with SPC and
    addressing the following topics:
  1. Please
    describe your experience of leading and managing a generalist HR team.
  2. What
    do you believe to be the key human resource challenges in Pacific Island
    countries and territories?
  3. Please
    describe your experience in OH&S training and policy implementation.
  4. Please
    describe your experience in reporting and analysing data focussed on
    employee engagement, employee satisfaction, attrition, turnover and staff
    mobility.
Important note: Please ensure
your documents are in either Microsoft Word or Adobe PDF format.
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