At Ricoh, we are constantly creating new values by revolutionalizing office efficiency and productivity. We take PRIDE by being a forerunner in providing integrated digital document solutions for the effective utilization and sharing of knowledge.
Certified in ISO 9001, ISO 14001 & ISO 27001, Ricoh (Singapore) Pte Ltd has been experiencing rapid growth due to ever increasing demand for our integrated digital document solutions. Our vision is to be the Winner in the 21st Century.
Working as a team, we provide a stimulating environment. We strongly believe that people make a difference to the organisation and develop our staff to full potential. If you share the same values, Ricoh is the place to carve out an exciting and rewarding career!
Service Billing Officer
Responsibilities:
• To ensure effective and efficient billing of Customers.
• To provide administrative and operational support to Field Operations that will retain and grow the Customer Base.
• To ensure timely and effective billing of customers.
• To print monthly outstanding cases for review.
• To ensure timely and effective follow-up of all outstanding billing cases.
• To ensure timely and effective handling of Customer queries and complaints.
• To ensure resolution of all problematic cases with relevant personnel to bring billings up-to-date.
• To ensure timely and accurate creation of necessary Invoices including Credit Notes.
• To ensure timely dispatch of Invoices to Customers.
• To ensure the billing process is carried out in a cost effective and efficient manner.
• To ensure timely and accurate maintenance of Customer and machine-in-field information.
Requirements:
• Minimum GCE ‘O’ Level
• 1 year working experience
• Must be proficient in office applications
Please forward your detailed resume stating qualification, working experience, current/expected salaries together with recent photo and contact number to:
The HR & Administration Manager
Ricoh (Singapore) Pte Ltd
20W Pasir Panjang Road
#04-28, Mapletree Business City
Singapore 117439
Email: hr@ricoh.sg
(Free shuttle bus service to and fro Harbourfront Centre and office will be provided to staff.)
We thank you for your interest and regret that only shortlisted candidates will be notified.
