– RA-Cert, Canada
Reports To:
Senior Manager — RA-Cert
Location:
Canada
The Rainforest Alliance is an international nonprofit
organization that works to conserve biodiversity and ensure sustainable
livelihoods by transforming land-use practices, business practices and consumer
behavior. Based in New York City, with offices throughout the United States and
worldwide, the Rainforest Alliance works with people whos
organization that works to conserve biodiversity and ensure sustainable
livelihoods by transforming land-use practices, business practices and consumer
behavior. Based in New York City, with offices throughout the United States and
worldwide, the Rainforest Alliance works with people whos
e livelihoods depend
on the land, helping them transform the way they grow food, harvest wood and
host travelers.
Position Summary:
The Manager, Canada will be responsible for the
operational management of the RA-Cert Canada region and staff including
administrative personnel and teams that provide Rainforest Alliance auditing
and certification services. S/he is responsible for managing and implementing
RA-Cert strategic and business plans in the region.
operational management of the RA-Cert Canada region and staff including
administrative personnel and teams that provide Rainforest Alliance auditing
and certification services. S/he is responsible for managing and implementing
RA-Cert strategic and business plans in the region.
Responsibilities:
Regional Management & Planning
- In coordination with the RA-Cert executive
management team, develop and implement strategic and business plans for
the region, including regular progress reporting; - Manage marketing and sales of Rainforest Alliance
certification and verification services to commercial, governmental and
community-based enterprises, including sales and business targets for the
region; - Establish and ensure regional implementation of
customer service protocols for current and interested clients; - Oversee management of the regional teams
responsible for implementing auditing services and other regional
operations; - Manage RA-Cert policies and procedures
implementation by staff and auditors to ensure integrity, credibility and
conformance with certification systems; - Coordinate with the Quality Assurance team for
implementation of quality audits, monitoring, training, and requisite
follow up activities; and - Coordinate with the Quality Assurance team and
Service Leads to resolve disputes (complaints and appeals).
Regional Partnerships
- Serve as liaison with regional stakeholder and
certification scheme groups, e.g., the FSC Canada Office; - Oversee network of regional consultants,
including auditors, to ensure capacity of service delivery as well as
necessary communications, training, and relationship management; and - Collaborate with executive management team to
identify and develop partnerships, including MOU representatives and
in-country government, industry and NGO partners.
Finance & Operations
- Develop and manage the annual budget for the
Canada region; and - In coordination with HQ, manage the finances of
the RA-Cert Canada region, including review of monthly financial reports
(e.g., Profit & Loss statements, projections).
Supervisory Responsibilities
This position may oversee staff.
Carries out supervisory responsibilities in accordance
with the organization’s policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and
directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
with the organization’s policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and
directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
Qualifications:
- Bachelor’s Degree in Natural Resources related
field, Economic Development, Business or related field; advanced degree
preferred; - 7-10 years of work experience in one or more of
the following fields: natural resources management or
production/manufacturing, economic development, finance and operations,
quality assurance, auditing, ISO or other applicable areas; - Lead auditor trained in FSC, Agriculture, ISO or
other certification protocol highly desirable; - Project management (e.g. planning, management,
evaluation), experience in marketing and sales and strong analytical
skills required; Business management skills a plus; - Strong verbal and written communication skills in
English language required; - Strong verbal and written communication skills in
French highly desirable; - Excellent writing, editing and verbal
communication skills; - Excellent interpersonal skills with ability to
interact culturally, linguistically, and diplomatically with diverse
internal and external individuals; - Strong computer skills (i.e. word processing,
spreadsheets and presentations); - Detail-oriented individual with strong
organizational management and development skills to manage multiple
priorities in a time sensitive manner; - Knowledge of and commitment to environmental and
socio-economic issues and sustainability practices; and - Ability and willingness to travel a minimum of 40
percent per year, nationally and internationally.
Salary:
Commensurate with experience.
Notes:
Only candidates authorized to work in Canada will be
considered.
considered.
Application:
Send resume, cover letter, and salary history to
Rainforest Alliance, Box 1771, Chelsea, QC, J9B 1A1.
Rainforest Alliance, Box 1771, Chelsea, QC, J9B 1A1.
Fax: (866) 438-1971. Email: canpersonnel@ra.org. If
emailing, use the following format in the subject line: first name and last
name, job title of position you are applying for.
emailing, use the following format in the subject line: first name and last
name, job title of position you are applying for.
The Rainforest Alliance is an equal opportunity
employer.
employer.