Knowledge
Management and Communications Advisor—Rwanda
The Global Health
Supply Chain – Procurement and Supply Management
Panagora Group, a
woman-owned, small business providing novel and integrated solutions in global
health and international development, seeks a Knowledge Management and
Communications (KMC) Advisor to support the project’s knowledge management and
communication activities
in Rwanda.
Background
The purpose of the
Global Health Supply Chain– Procurement and Supply Management (GHSC- PSM)
Rwanda Program is to ensure uninterrupted supplies of health commodities in
support of United States Government (USG)-funded public health initiatives in
Rwanda. The project provides direct procurement and supply chain management
support to the President’s Emergency Plan for AIDS Relief (PEPFAR), President’s
Malaria Initiative (PMI), Population and Reproductive Health, and Maternal and
Child Health. In supporting USG-funded global health activities, GHSC-PSM will
develop and manage a wide array of services for health commodity procurement
and related systems strengthening technical assistance encompassing different
elements of a comprehensive supply chain management initiatives in
collaboration with the MOH, MPPD, and other partner organizations.
GHSC-PSM Rwanda
supports country strategies and priorities that fall under the following three
project objectives:
• Health commodity
procurement and logistics,
• Systems
strengthening technical assistance, and
• Global and local
collaboration to improve long-term availability of health commodities.
Purpose
The Knowledge
Management and Communications (KMC) Advisor is responsible for the knowledge
management and communications activities, internal and external, to support
GHSC-PSM in Rwanda. The Advisor will spearhead program information gathering
and dissemination activities, develop and implement KMC strategy, support
technical reporting and completion of specific communication documents. The
Advisor will collect, finalize and disseminate lessons learned, share success
stories and will also be responsible for knowledge sharing, participating in
team building and work planning activities. Working closely with program
partners and M&E team members, the Advisor will ensure timely and
consistent communication of project impact. In addition, the Advisor will
design, innovate, and create multi-media messages and graphics to contribute to
reporting requirements, manage media relations, and supervise consultants
(where applicable). The KMC Advisor will report directly to the Senior
Monitoring and Evaluation Advisor.
Principal
Duties and Responsibilities
· Develop strategic
communication plans and lead implementation, advancing the project’s vision,
mission, and mandate utilizing various media formats targeting a variety of
audiences.
· Establish and
socialize KMC systems, platforms, processes, and tools to support efficient and
effective knowledge management, learning, and communications and to ensure
project’s institutional memory.
· Advise and support
the Country Director and Technical Director to achieve and maintain effective
communications with staff, partners, and project stakeholders.
- Liaise
with GHSC-PSM’s headquarters (HQ) KMC team, providing data and information
to support global communication initiatives and activities.
· Build solid
working relationships with Directors and Program Managers to synthesize
technical information in order to produce and disseminate accurate and useful
knowledge products such as fact sheets, talking points, brochures, newsletters,
technical reports, quarterly and annual reports, presentations, videos,
multimedia, etc.
· In collaboration
with GHSC-PSM HQ, assist the Country Director to respond to media inquiries, coordinate
high-level visits, and manage media tours of project activities.
· Plan and lead
workshops to train staff on branding, knowledge management, and communications
best practices.
· Review and edit
project communications for clarity, conciseness, and consistency.
· Serve as brand
expert to ensure compliance to style, branding, and marking requirements.
· Generate and
maintain a standard set of narrative data related to GHSC-PSM activities and
accomplishments for internal and external use.
· Understand and
adhered to project and central goals, strategies, and established policies and
procedures; promoting them throughout GHSC-PSM staff.
· Carry out
additional responsibilities as may be assigned by supervisor.
Job
Qualifications
· BA/Master’s degree
in communications, knowledge management, public health, international
development, or related field.
· Minimum of 5 years
of experience in knowledge management and communications, experience working in
supply chain logistics, public health, and/or USAID-funded projects strongly
preferred.
· Experience
implementing and managing new workflow systems and processes.
· Experience
producing high-quality communication products for a variety of channels (e.g.,
print, digital, video).
· Excellent command
of the English language (verbal and written) with a proven ability to rewrite
technical information for non-experts.
· Experience
facilitating workshops and trainings in knowledge management and communication
best practices.
· Proven
organizational and management skills, ability to work independently and in
teams in a multi-cultural context.
- Proven
ability to meet tight deadlines and juggle numerous projects
simultaneously in a fast-paced environment. - Demonstrate
good judgment, possesses sensitivity and understanding of how messaging
impacts diverse audiences. - Excellent
interpersonal skills and ability to establish and maintain strong working
relationships with executives, all levels of GHSC-PSM staff, partners and
other stakeholders. - Excellent
computer skills in a full range of software, including: MS Office (Word,
Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics
programs.
Level of
Effort and Location
This long-term
position will be based in Kigali, Rwanda with intermittent travel throughout the
program’s target regions as needed.
To apply, please submit a CV and a
cover letter with “First Name, Last Name – Rwanda KMC Advisor” in subject line
to connect@panagoragroup.net. No
telephone inquiries, please.
Finalists will be
contacted. Panagora Group is an equal opportunity employer and does not
discriminate in its selection and employment practices.
To apply, please submit a CV and a
cover letter with “First Name, Last Name – Rwanda KMC Advisor” in subject line
to connect@panagoragroup.net. No
telephone inquiries, please.
Finalists will be
contacted. Panagora Group is an equal opportunity employer and does not
discriminate in its selection and employment practices.
