OLX ,Classifieds Moderator Job Vacancy in Uganda

uable client, OLX Uganda which trades under the name
MIH Internet East Africa and is the next generation of free online classifieds
providing solutions to the complications involved in selling, buying, trading,
discussing, organizing, and meeting people near you, wherever you may reside.

• Apply astute judgment when resolving customer concerns or
  processing customer requests bearing in mind that the requests will cross
  the spectrum of general questions (how do I…?) To more technical
  request 
• The right Prioritization of ads to be published while observing the
  set guidelines
• Responsible for ensuring efficiency in Ad publishing
• Responsible for publication of high quality advertisements
• Responsible for meeting daily and weekly targets set by the Line
  Manager.
• Quickly responds to customer requests via phone, email, social
  media (e.g. Twitter, Facebook, Blog, etc.), online chat with direction
  from the customer service manager
• Ensures Advertisement s are published to the site on time
• Diagnoses and resolves user functionality or technical issues.
• Updates customer data for accuracy.
• Compile and send weekly activity reports and monthly activity
  plans.
• Performs other listings publication tasks as required

• Intuitively checks the quality of an advertisement using the set
  quality standards before publishing them on an online platform
• Publish all advertisements (listings) to the website according to
  the set targets
• Customer Service Support
• Performs Data Entry tasks when required.

• The ideal candidate should hold a Bachelor’s degree in any field
  especially business, marketing or English will be looked at favorably
• At least one year’ experience in online media and customer service
  experience.
• Past exposure and experience performing quality control tasks such
  as moderation in an online environment are a must
• Keen attention to Detail
• The applicant should have detailed knowledge of online content
  quality control processes and systems
• Innovative out of the box skills
• Highly organized team player who can multitask
• Excellent proofreading, verbal and written communication skills
• Pleasant and outgoing personality.
• Ability to work to targets and deadlines.
• Customer service orientated with ability to engage customers in a
  commercially sensible way
• Must be Committed, Positive and Hardworking.
• Able to work under pressure and meet deadlines.
• Ability to persuade and influence others.
• Consistent exercise of independent judgment and discretion in
  matters of significance.
• Regular, consistent and punctual attendance. Must be able to work
  nights and weekends, variable schedule(s) as necessary.