NFT
Consult Ltd is a Human Resource Management firm offering a variety of services
with emphasis in Recruitment, staff outsourcing, Training and Personal
Development. Our Client, ICDL Africa is looking to hire a Country Manager to
contribute to the ICDL Africa’s strategic goals by achieving country targets
and continuously improving the present (and future) performance of ICDL Africa
Certification Programme. The Country Manager will be responsible for managing
all operations of ICDL Africa subsidiary, in addition to developing and establishing
new areas of engagement for ICDL Certificatio
Consult Ltd is a Human Resource Management firm offering a variety of services
with emphasis in Recruitment, staff outsourcing, Training and Personal
Development. Our Client, ICDL Africa is looking to hire a Country Manager to
contribute to the ICDL Africa’s strategic goals by achieving country targets
and continuously improving the present (and future) performance of ICDL Africa
Certification Programme. The Country Manager will be responsible for managing
all operations of ICDL Africa subsidiary, in addition to developing and establishing
new areas of engagement for ICDL Certificatio
The
Country Regional Manager must understand the corporate identity and ethos of
the parent company, ECDL Foundation and must ensure that the ICDL Africa
subsidiary is consistent with this ethos and meets the goals set by the Chief
Executive in Dublin. The Country Regional Manager will have full responsibility
for operational strategies as well as managing day-to-day business operations
incorporating the management of staff and partner relationships.
Country Regional Manager must understand the corporate identity and ethos of
the parent company, ECDL Foundation and must ensure that the ICDL Africa
subsidiary is consistent with this ethos and meets the goals set by the Chief
Executive in Dublin. The Country Regional Manager will have full responsibility
for operational strategies as well as managing day-to-day business operations
incorporating the management of staff and partner relationships.
The
Country Regional Manager is expected to combine a primary focus on market
development with HR
Country Regional Manager is expected to combine a primary focus on market
development with HR
and
general office management responsibilities as well as representing the company
at an official level in key relationships with governmental and strategic
partners.
general office management responsibilities as well as representing the company
at an official level in key relationships with governmental and strategic
partners.
The
role is based in Kigali with travel required. Reporting is to the Head of
Markets and Head of Corporate Services
role is based in Kigali with travel required. Reporting is to the Head of
Markets and Head of Corporate Services
Responsibilities
Planning
Administration
Administration
- Provide
leadership and vision to the organization by assisting the Chief Executive
and staff with the development of long range and annual plans, and with
the evaluation and reporting of progress on plans. - Lead
the implementation, planning, monitoring and reporting of ICDL Africa
activities in Rwanda as well as further development of ICDL Foundation
programme, ensuring a strong strategic direction is maintained. - Oversee
structures to report progress on short and long range plans. - Research
and provide analysis and proposals as needed to assist the organization in
determining and meeting its long and short term goals.
•
Execute the Annual Operating Plan as agreed by the Chief Executive.
Execute the Annual Operating Plan as agreed by the Chief Executive.
HR
Management
Management
- Recruitment
and contracting of company and project staff. - Employee
development and training. - Policy
development and documentation. - Employee
relations. - Performance
management and improvement systems. - Employment
and compliance to regulatory concerns and reporting. - Direct
and oversee activities of personnel. - Ensure
HR operations are co-ordinated in line with HR processes in Head Office.
Business
Operations
Operations
- Manage
ad hoc projects including product and programme updates, technology
improvements, and introduction of new product features and elements. - Manage
relationships with Automated Test and Courseware Providers and maintain
oversight of quality of the products provided to the Company. - Engage
with 3rd party providers in co-ordination with Head of Business
Technology. - Ensure
that operating and administrative procedures in Rwanda are in accordance
with global QA standards and best practice.
Business
Development
Development
- Manage
opportunities for advocacy and promote ICDL Certification to key
influencers and decision makers. - Promote
a customer focused culture amongst staff and an awareness by staff of the
financial dynamic of the business and the necessity to grow a sustainable
revenue base for the company. - Engage
with Accredited Test Centres to ensure adherence to the terms and
objectives of their agreements to maximise revenue growth and expand
programme reach. - Engage
with National Operators and Accreditation Partners to ensure consistency
of quality of delivery and customer experience. - Engage
with Accreditation Consultants and ensure effective deployment of their
resources on business development and sales campaigns. - Ensure
that programme administration is consistent with ECDL Foundation
initiatives and subsidiaries, and that best practices are shared
throughout the group, in co-ordination with the Head of Markets. - Oversee
content, production and distribution of all marketing and publicity
materials (posters, program, flyers, mail outs, brochures etc) consistent
with the professional image of ECDL Foundation.
Financial
Management
Management
- Oversee
adherence to strict budget controls over expenditure and cash management. - Manage
key financial relationships with banks, auditors, tax and financial
advisors. - Provide
vision and leadership in financial planning and stewardship to ensure the
continuity and solvency of the company. - Ensure
adherence to budgeted costs at subsidiary, office and project/initiative
level. General - Maintain
general oversight and ensure accuracy, integrity and maintenance of all
corporate records including general correspondence, financial records,
inventory, quality control, etc. - Ensure
operating and administrative procedures are in accordance with global QA
standards and best practice. - Assist
in development of forms and tools to increase company efficiency and risk
management. - Ensure
adherence to legal and administrative processes at subsidiary, office and
project/initiative level - Support
Head Office with local Corporate Governance, including statutory meetings
and ensuring legal corporate secretarial compliance. - Oversee
and ensure high health and safety standards and ensure good housekeeping
at all times. - Introduce
efficiencies in processes and improvement in quality of departmental
outputs.
- Contribute
to commercial & corporate decision making within the organization and
across the group companies. - Be
a proactive participant in ECDL Foundation group initiatives and provide
support to all departments and business units as required. - Participate
in external events and conferences to advocate on behalf of ECDL Foundation
and promote its agenda and mission.
This
description indicates the general nature and level of work performed by
employees within this position. The actual duties, responsibilities, and
qualifications may vary as defined by the Company from time to time.
description indicates the general nature and level of work performed by
employees within this position. The actual duties, responsibilities, and
qualifications may vary as defined by the Company from time to time.
Requirements
- Educated
to degree level or equivalent - Strong
understanding of how a business operates and a proven track record
demonstrating their understanding and business acumen - Good
knowledge of Rwanda and/or the region - Excellent
networking skills - Strong
understanding of customer and market dynamics and requirements - Ability
to deliver the highest standards of customer service - Ability
to recruit staff and monitor performance - Excellent
interpersonal skills at all levels, including people-management, leadership
and both written and verbal communication skills - 10+
years experience in sales and/or business development role with at least 3
years in management - Prior
experience working under control of Head Office as part of a global
network desirable - Ability
to create a shared vision with the team, and bring that vision into
strategy and implementation. - Ability
to work on own initiative and display genuine enthusiasm for the role and
organisation - Fluency
in spoken and written English essential. Good knowledge of French and
Kinyarwanda preferable - Willing
and able to travel.
Competencies
- Ability
to build and maintain excellent relationships with all partners - Ability
to negotiate and resolve problems and issues arising in the market - Excellent
communication skills - Thorough
experience in Sales and Business Development
Key
Relationships
Relationships
Internal:
Chief Executive, Head Office Peers, Finance, Overseas Country Regional Managers
Chief Executive, Head Office Peers, Finance, Overseas Country Regional Managers
External:
National Operators, Accreditation Partners, Accredited Test Centres, Government
and University bodies, Thought/Opinion Leaders, Courseware & Automated Test
Providers, Third Party Service Providers, Professional Advisors.
National Operators, Accreditation Partners, Accredited Test Centres, Government
and University bodies, Thought/Opinion Leaders, Courseware & Automated Test
Providers, Third Party Service Providers, Professional Advisors.
How
to Apply
to Apply
- Applications
clearly indicating the vacancy with curriculum vitae should be uploaded
onto our website www.nftconsult.com under job vacancies. - Only
MS word applications or PDF files will be considered. - Only
shortlisted candidates will be contacted