NFT Consult Ltd,Country Regional Manager Jobs in Rwanda

NFT
Consult Ltd is a Human Resource Management firm offering a variety of services
with emphasis in Recruitment, staff outsourcing, Training and Personal
Development. Our Client, ICDL Africa is looking to hire a Country Manager to
contribute to the ICDL Africa’s strategic goals by achieving country targets
and continuously improving the present (and future) performance of ICDL Africa
Certification Programme. The Country Manager will be responsible for managing
all operations of ICDL Africa subsidiary, in addition to developing and establishing
new areas of engagement for ICDL Certificatio

n in Rwanda.

The
Country Regional Manager must understand the corporate identity and ethos of
the parent company, ECDL Foundation and must ensure that the ICDL Africa
subsidiary is consistent with this ethos and meets the goals set by the Chief
Executive in Dublin. The Country Regional Manager will have full responsibility
for operational strategies as well as managing day-to-day business operations
incorporating the management of staff and partner relationships.
The
Country Regional Manager is expected to combine a primary focus on market
development with HR
and
general office management responsibilities as well as representing the company
at an official level in key relationships with governmental and strategic
partners.
The
role is based in Kigali with travel required. Reporting is to the Head of
Markets and Head of Corporate Services
Responsibilities
Planning
Administration
  • Provide
    leadership and vision to the organization by assisting the Chief Executive
    and staff with the development of long range and annual plans, and with
    the evaluation and reporting of progress on plans.
  • Lead
    the implementation, planning, monitoring and reporting of ICDL Africa
    activities in Rwanda as well as further development of ICDL Foundation
    programme, ensuring a strong strategic direction is maintained.
  • Oversee
    structures to report progress on short and long range plans.
  • Research
    and provide analysis and proposals as needed to assist the organization in
    determining and meeting its long and short term goals.
•      
Execute the Annual Operating Plan as agreed by the Chief Executive.
HR
Management
  • Recruitment
    and contracting of company and project staff.
  • Employee
    development and training.
  • Policy
    development and documentation.
  • Employee
    relations.
  • Performance
    management and improvement systems.
  • Employment
    and compliance to regulatory concerns and reporting.
  • Direct
    and oversee activities of personnel.
  • Ensure
    HR operations are co-ordinated in line with HR processes in Head Office.
Business
Operations
  • Manage
    ad hoc projects including product and programme updates, technology
    improvements, and introduction of new product features and elements.
  • Manage
    relationships with Automated Test and Courseware Providers and maintain
    oversight of quality of the products provided to the Company.
  • Engage
    with 3rd party providers in co-ordination with Head of Business
    Technology.
  • Ensure
    that operating and administrative procedures in Rwanda are in accordance
    with global QA standards and best practice.
Business
Development
  • Manage
    opportunities for advocacy and promote ICDL Certification to key
    influencers and decision makers.
  • Promote
    a customer focused culture amongst staff and an awareness by staff of the
    financial dynamic of the business and the necessity to grow a sustainable
    revenue base for the company.
  • Engage
    with Accredited Test Centres to ensure adherence to the terms and
    objectives of their agreements to maximise revenue growth and expand
    programme reach.
  • Engage
    with National Operators and Accreditation Partners to ensure consistency
    of quality of delivery and customer experience.
  • Engage
    with Accreditation Consultants and ensure effective deployment of their
    resources on business development and sales campaigns.
  • Ensure
    that programme administration is consistent with ECDL Foundation
    initiatives and subsidiaries, and that best practices are shared
    throughout the group, in co-ordination with the Head of Markets.
  • Oversee
    content, production and distribution of all marketing and publicity
    materials (posters, program, flyers, mail outs, brochures etc) consistent
    with the professional image of ECDL Foundation.
Financial
Management
  • Oversee
    adherence to strict budget controls over expenditure and cash management.
  • Manage
    key financial relationships with banks, auditors, tax and financial
    advisors.
  • Provide
    vision and leadership in financial planning and stewardship to ensure the
    continuity and solvency of the company.
  • Ensure
    adherence to budgeted costs at subsidiary, office and project/initiative
    level. General
  • Maintain
    general oversight and ensure accuracy, integrity and maintenance of all
    corporate records including general correspondence, financial records,
    inventory, quality control, etc.
  • Ensure
    operating and administrative procedures are in accordance with global QA
    standards and best practice.
  • Assist
    in development of forms and tools to increase company efficiency and risk
    management.
  • Ensure
    adherence to legal and administrative processes at subsidiary, office and
    project/initiative level
  • Support
    Head Office with local Corporate Governance, including statutory meetings
    and ensuring legal corporate secretarial compliance.
  • Oversee
    and ensure high health and safety standards and ensure good housekeeping
    at all times.
  • Introduce
    efficiencies in processes and improvement in quality of departmental
    outputs.
  • Contribute
    to commercial & corporate decision making within the organization and
    across the group companies.
  • Be
    a proactive participant in ECDL Foundation group initiatives and provide
    support to all departments and business units as required.
  • Participate
    in external events and conferences to advocate on behalf of ECDL Foundation
    and promote its agenda and mission.
This
description indicates the general nature and level of work performed by
employees within this position. The actual duties, responsibilities, and
qualifications may vary as defined by the Company from time to time.
Requirements
  • Educated
    to degree level or equivalent
  • Strong
    understanding of how a business operates and a proven track record
    demonstrating their understanding and business acumen
  • Good
    knowledge of Rwanda and/or the region
  • Excellent
    networking skills
  • Strong
    understanding of customer and market dynamics and requirements
  • Ability
    to deliver the highest standards of customer service
  • Ability
    to recruit staff and monitor performance
  • Excellent
    interpersonal skills at all levels, including people-management, leadership
    and both written and verbal communication skills
  • 10+
    years experience in sales and/or business development role with at least 3
    years in management
  • Prior
    experience working under control of Head Office as part of a global
    network desirable
  • Ability
    to create a shared vision with the team, and bring that vision into
    strategy and implementation.
  • Ability
    to work on own initiative and display genuine enthusiasm for the role and
    organisation
  • Fluency
    in spoken and written English essential. Good knowledge of French and
    Kinyarwanda preferable
  • Willing
    and able to travel.
Competencies
  • Ability
    to build and maintain excellent relationships with all partners
  • Ability
    to negotiate and resolve problems and issues arising in the market
  • Excellent
    communication skills
  • Thorough
    experience in Sales and Business Development
Key
Relationships
Internal:
Chief Executive, Head Office Peers, Finance, Overseas Country Regional Managers
External:
National Operators, Accreditation Partners, Accredited Test Centres, Government
and University bodies, Thought/Opinion Leaders, Courseware & Automated Test
Providers, Third Party Service Providers, Professional Advisors.
How
to Apply
  • Applications
    clearly indicating the vacancy with curriculum vitae should be uploaded
    onto our website www.nftconsult.com under job vacancies.
  • Only
    MS word applications or PDF files will be considered.
  • Only
    shortlisted candidates will be contacted

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