Job Title: ERP Support Officer
Organisation: Medecins Sans Frontieres Switzerland
(MSF-CH)
(MSF-CH)
Duty Station: SUKA Kampala, Uganda
About US:
Medecins Sans
Frontieres Switzerland (MSF-CH) is a neutral and independent international
humanitarian organisation which assists victims of war, displaced and disable
people in situation of armed conflicts.
Frontieres Switzerland (MSF-CH) is a neutral and independent international
humanitarian organisation which assists victims of war, displaced and disable
people in situation of armed conflicts.
Key Duties and
Responsibilities:
Responsibilities:
1. Phase A,
in 2015: Support the
UniField implementation (to join the deployment in several countries – Phase I
implementation) until reach level of readiness as help desk support, this will
then imply:
in 2015: Support the
UniField implementation (to join the deployment in several countries – Phase I
implementation) until reach level of readiness as help desk support, this will
then imply:
- Mastery
of MSF OCG supply processes, guidelines and procedures - Mastery
of Unifield structure, modules and features.
2. Phase B,
in 2016:
in 2016:
- The
incumbent will be serving as the help desk support to all Unifield supply
users of MSF OCG (for the mission deployed in 2015), which includes
responsibility for answering, commenting and replying to open incidents
submitted to the help desk, - Supporting
training program for all supply users, including the update of training
and support materials, - Documenting
support and plan trainings for persistent issues - Dispatching
questions to the concerned person in HO and/or to the flying supply
referents.
Qualifications,
Skills and Experience:
Skills and Experience:
- The
ideal candidate for this placement should hold a University degree in
Supply Chain Management and/or University degree or certification in
Enterprise Resource Planning technologies and/or University degree in
Information Systems Management - Past
experiences in ERP implementation/support is mandatory - Past
experience in MSF supply chain at management level is an asset - Possess
excellent analytical skills, data management and reporting - Good at
troubleshooting and solving complex issues - Exceptional
oral and written communication skills - Additional
training development and facilitation skills Soft skills: - Excellent
organizational skills, rigour, flexibility, ability to work with
multi-disciplinary and multi-cultural people, open-minded, ability to
listen and sensitivity to support users. - Possess
the ability to focus on task (self-management), proactive monitoring and
management skills.
Language: English mandatory, French a strong asset
and Swahili an asset
and Swahili an asset
How to Apply:
All suitably
qualified and interested candidates are invited to send their application
letters and a detailed CV merged together in a PDF or word document to the HR
department of MSF Switzerland via email to: msfchsukahr@gmail.com.
qualified and interested candidates are invited to send their application
letters and a detailed CV merged together in a PDF or word document to the HR
department of MSF Switzerland via email to: msfchsukahr@gmail.com.
Deadline: 15th
January, 2015
January, 2015
