LETSHEGO Rwanda Ltd Assistant Internal Auditor, Credit Analyst and Customer Care Officer Job Vacancy in Kigali, Rwanda

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VACANCIES
WITHIN: LETSHEGO RWANDA LIMITED
We
are seeking vibrant professionals to fill vacant positions within Letshego
Rwanda Limited.

1. Assistant Internal Auditor
Reporting
to the Internal Auditor, the position holder will be responsible for carrying
out the internal audit function in the company as directed by the supervisor.
Duties
& Responsibilities
  1. Planning
    and conducting risk based audits for the institution.
  2. Execute
    financial operational, investigative, compliance, regulatory and System
    audits;
  3. Understanding
    and documenting business processes;
  4.  Identify
    and recommend improvements in internal controls;
  5. Assess
    the potential impact of risks on the business and develop mitigating
    measures;
  6. Follow
    up on implementation of audit recommendations, ensuring actions are
    implemented correctly and on a timely basis.
Qualifications
  • Bachelor’s
    degree in Accounting, Finance or Business management from a recognized
    University;
  • Professional
    qualifications in CPA/ACCA
  • Computer
    literacy with experience in use of an Enterprise Resource Planning
    Tool (ERP)
Experience
  • Experience
    in Internal Audit in the Microfinance sector especially in an institution
    that is licensed to mobilize deposits or experience in External Audit in a
    reputable Audit firm.
Attributes
  1. Great
    analytical and planning skills with ability to pay attention to detail
  2. Dynamic
    individual with ability to work with minimum supervision
  3. Good
    communication skills, both verbal and written
  4. Good
    self-management skills
  5. Ability
    to maintain the highest standards of ethics, confidentiality and
    professionalism
  6. Team
    player with excellent interpersonal skills with ability to make sound
    decisions
2. Credit Analyst
Reporting
to the Credit Administration Manager, the Credit Analyst shall be responsible
for analyzing credit and financial data to determine the viability and the risk
involved before lending money to a customer by scrutinizing customer data,
income growth, cash flow management and liabilities.
He
/she shall safeguard the institution against loss by ensuring accuracy,
completeness and credit worthiness of SME proposals, recommend appropriate risk
mitigation mechanisms such as proper securities and their perfection, relevant
sanction conditions and post disbursement follow ups.
The
position holder shall ensure compliance with internal credit policy & procedures
and facilitator prudent management of credit risks while ensuring compliance
with the prudential guidelines of the regulator.
Duties
& Responsibilities
  1. Determine
    and compare the liquidity, profitability and credit history of the
    business being evaluated with similar establishments to determine risk.
  2. Generate
    financial ratios using computer tools to evaluate customer’s credit rating
    for decision making during loan approval.
  3. Analyze
    the SME Credit requests against ail the canons of Iending as a basis for
    making approval / deferral/ decline recommendations.
  4. Prepare
    the sanction sheets and offer letters and ensure accuracy, completeness
    and neatness of the same for further approval by relevant Head Office
    Credit Committees.
  5. Prepare
    draft board papers for facilities requiring approval by the Risk
    Management Committee of the board for further review by management.
  6. Follow
    up with the branches to ensure fulfillment of ALL sanction conditions and
    other covenants prior to disbursement of the facilities.
  7.  Submission
    of credit files to back office upon approval by the Head office Credit
    Committee for further processing.
  8. Liaise
    with back office to ensure ail loan contracts are accurate as per the
    details in the loan application form and that notarization of the documents
    has been done.
  9.  Recommend
    policy and product reviews for customer service and risk management
    improvement based on experiences and industry trends.
  10. Review
    the referred and rejected files and generate a management report with
    recommendations to avert a repeat of the same.
  11. Market,
    train, counsel, advise and communicate credit administration department
    policy and procedures to company staff.
  12. Continuously
    vet reasons of default to curb on appraisal weaknesses and align the same
    for future approvals.
Qualifications
  • Bachelor’s
    degree in Accounting, Finance or Business management
  • Professional
    qualifications in CPA/ACCA
  • Financial,
    accounting and computer knowledge is a must.
Experience
  • At
    least 2 years experience in credit analysis for SME customers in a
    financial institution.
Attributes
  • Capacity
    and willingness to work for long hours within strict deadlines
  • Analytical
    skills and attention to detail
  • Excellent
    interpersonal and communication skills
  • A
    person of high integrity, assertive, result oriented and team player
  • Knowledgeable
    on the Financial services sector
  • Proactive
    and ability to negotiate with customers and other stakeholders
3. Customer Care Officer
Reporting
to the Branch Manager, the position holder will be responsible for the customer
care function at the branch and carry out other tasks as directed by the
supervisor.
Duties
& Responsibilities
  1. Provide
    face to face assistance to customers at the banking hall.
  2. Investigate
    and respond to customer enquiries within the set timelines
  3. Review
    customer loan and account applications and ensure they meet company
    standards
  4. Cross-sell
    products and services to customers at the branch.
  5. Attract
    new customers through provision of quality after sales service
  6. Achieve
    customer satisfaction rate as set by the management.
  7. Safe
    keeping of customer documentation
  8. Maintaining
    regular internal and external communication on customer service matters.
  9. Maintain
    high standards of customer delight at the branch
Qualifications
  • A
    degree in Business management from a recognized University
  • Basic
    computer skills
Experience
At
least 1-2 years experience in a busy working. Experience in a financial
institution will be an added advantage.
Attributes
  1. Good
    communication skills, both verbal and written
  2. A
    pleasant personality with strong problem solving skills
  3. Dynamic
    individual with ability to work under pressure
  4. Great
    analytical and planning skills with ability to pay attention to detail
  5. Ability
    to work with speed and maintain accuracy at the work place
  6. Ability
    to maintain the highest standards of ethics, confidentiality and
    professionalism
  7. Team
    player with excellent interpersonal skills with ability to make sound
    decisions.
How To Apply
If
you meet the above criteria, send your application letter accompanied by an
updated C.V explaining how your experience, character and skills fit the above
position to the address below not later than 6th December 2013.
Please include your daytime telephone number and 3 referees.
All
applications should be sent via email to info@rml.co.rw
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