Kaleidoscope,Internal sales and marketing officer Jobs in AUstralia

Kaleidoscope
is a leading distributor of children’s toys and homewares. As a small business,
we are a hard working team who effectively source, market and distribute some
of the most highly sought-after specialised children’s toys in Australia.
We
are seeking a sales person to drive growth, and seek out new business by
identifying and pursuing sales opportunities, and building relationships with
new and existing customers. We sell desirable brands and believe in the
positive qualities of our own products.

You
will be required to carry out the following tasks on a regular basis:
  • Phone
    calls to customers, discussing promotions, upcoming business needs,
    building relationships. Liaison with bigger customers to boost their
    orders. Addressing the needs and concerns of the smaller customers and
    helping us establish our brands in their businesses.
     
  • Taking
    orders from customers (over the phone, face to face, and via email).
     
  • Trade
    fair attendance (3-6 trade fairs a year).
     
  • Ensuring
    sales processes and systems are strictly adhered to. Identification of
    problems.
     
  • Liaising
    with Kaleidoscope staff (customer service, warehouse, IT) as required, to
    achieve the objectives of the role, and meet customer needs.
     
  • Ensuring
    contact log of all customer interactions is maintained, and up to date at
    all times.
     
  • Assisting
    with other tasks outside of core role as required – being a small
    business, flexibility to perform other roles is necessary.
     
  • Developing
    and administering strategic campaigns. Assisting with newsletter
    production and other communications as required.
     
  • Sales
    analysis – including identifying trends and opportunities.
This
is predominantly an internal sales position – the majority of time will be
office based, with some travelling domestically. Whilst this is a sales role,
there will also be the requirement to carry out a variety of other clerical and
administrative tasks: strong computer skills, attention to detail, and
adaptability are critical to this role.
The
successful applicant will possess the following skills & attributes:
  • Strong
    ability to build relationships with a diverse range of customers.
     
  • Excellent
    organisational and communication skills. Ability to write.
     
  • Initiative,
    enthusiasm and good approach to problem-solving.
     
  • Proficiency
    with Microsoft Excel, Word, and Outlook, and experience with sales
    software. Knowledge of Adobe Photoshop, Illustrator and Indesign would be
    advantageous. You will need familiarity with using computers as this is
    the majority of the work.
     
  • Qualifications
    in sales or business courses would be well regarded.
     
  • Ability
    to perform physical work safely and effectively (lifting is required when
    working at trade fairs, and visiting customers.)
Our
website is a core element of driving business and an interest in internet
sales, social media and flair for generating online marketing material would be
advantageous.
Support
will be given to assist this role, however it is expected that the sales person
can work under minimal supervision, and be proactive in planning their own
workload. We value employees with integrity, who put effort and thought into
their work, and in return, we offer a supportive and friendly workplace.
This
position is open to Australian residents only.
If
you believe you have what it takes to succeed in this challenging and rewarding
role, please send your resume and some detail on your sales and marketing
experience to Alex at hr@kaleidoscope.com.au, or send an email to arrange a
confidential discussion.
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