Our client, a hotel and resort, is looking for a Hotel Manager.
He/She will be responsible for the day-to-day management of the resort and its staff. They will be responsible for budgeting, planning, organising and directing all hotel services including front office, food and beverage, operations and housekeeping.
The manager will be responsible for ensuring that the customer/guest’s needs and expectations are identified and met. The Hotel Manager will be tasked with growing the Hotel’s revenues and strengthening its brand position.
Duties and Responsibilities
• Planning and organizing accommodation, catering and other hotel services
• Managing budgets and financial plans as well as controlling expenditure
• Collecting and maintaining statistical and financial records
• Involved in developing sales and marketing strategies
• Recruiting, inducting, training and monitoring staff
• Planning work schedules for individuals and teams
• Dealing with customer complaints and comments
• Problem solving
• Supervising maintenance, supplies, renovations and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective
• Ensuring legal and statutory compliance
• Ensuring housekeeping and health and safety standards are met
• Observe and monitor workers’ performance
• Enforce work policies and procedures
Key Qualifications
• A Bachelors Degree/Higher Diploma in Hotel Management
• Must have not less than 3 years experience in a similar capacity
• Knowledge of financial management
• Good knowledge of the Hospitality industry
• Proven leadership skills
• Excellent computer skills
• Must show initiative, innovation and high level efficiency
• Must be a person of high integrity with excellent PR and management skills
How to apply
Please send your CV and Application letter together with your current and expected salary to recruitment@fanisi.net by 13th June, 2011.
Only shortlisted applicants will be contacted.
