IT Officer Jobs in Rwanda

l Capacity Development Project, Rwanda (HICD/R)

• Properly
  maintain all computer and multimedia equipment in the project office.
• Help
  all staff with computer-related problems, requests, or questions.
• Ensure
  the safety of the server and other equipment in the computer room at all
  times.
• Resolve
  problems with network connection caused by factors outside the office
  space.
• Work
  with DAI/Bethesda to report and resolve email and database replication
  problems.
• Maintain
  email accounts for all staff and confidentiality of all passwords and
  other restricted information.
• Send
  requests to DAI/Bethesda for email account registration.
• Keep
  user and other IT documentation up-to-date and enforce IT policies and
  procedures.
• Maintain
  user groups in DAI Group Address Book related to the HICD project.
• Give
  basic orientation to users on the use of Lotus Notes email and network
  shared drives.
• Perform
  daily/weekly system administration tasks related to regular server
  maintenance and backup procedures and communicate with vendors related to
  internet connectivity, warranty services and potential equipment
  purchases.
• Ensure
  that all project long-term and short-term staff IT needs (for
  workstations, printing, e-mail and internet access) are met in a timely
  manner;
• Manage
  repairs (whether in-house or through product warranties) and maintenance
  of IT equipment.
• Assist
  with the update of the project website
• Ensuring
  compliance with IT safety policies and standards
• Checking
  computer equipment for electrical safety
• Maintaining
  records of software & licenses
• Advise
  on procurement of IT related supplies
• Other
  duties as assigned.

• Minimum
  of 5 years of experience working with IT issues;
• The
  ability to think logically;
• Good
  memory of how software and operating systems works;
• Excellent
  listening and questioning skills combined with the ability to interact
  confidently with the team members to establish what the problem is and
  explain the solution;
• The
  ability to work well in a team;
•  Problem-solving
  skills;
• The
  ability to prioritize your workload;
• Patience;
  technical orientation and interest;
• Attention
  to detail;
•  Fluent
  in English, Kinyarwanda and/or French desirable.