Job Title: Psycho-Social
Support Officer
Support Officer
Organization: The International Committee of
the Red Cross (ICRC)
the Red Cross (ICRC)
Project Name: Accompaniment Program for
families of Missing persons in Northern Uganda.”
families of Missing persons in Northern Uganda.”
Duty Station: Uganda
Reports to: ICRC Protection Coordinator
About ICRC:
The International
Committee of the Red Cross (ICRC) is a neutral and independent international
humanitarian organisation, which assists and protects victims of armed
conflicts and other situations of violence.
Committee of the Red Cross (ICRC) is a neutral and independent international
humanitarian organisation, which assists and protects victims of armed
conflicts and other situations of violence.
About Project:
The structure of the
program is based on a psycho-social accompaniment of support groups
(constituted of family members living in the same geographical area). The
program aims to addressing the needs of families of the missing in a holistic
manner, through local partnerships (with humanitarian actors; traditional
leaders; etc.) and a referral system for specialized services (including mental
health).
program is based on a psycho-social accompaniment of support groups
(constituted of family members living in the same geographical area). The
program aims to addressing the needs of families of the missing in a holistic
manner, through local partnerships (with humanitarian actors; traditional
leaders; etc.) and a referral system for specialized services (including mental
health).
Job Summary: The Red Cross Psycho-Social
Support Officer will provide technical support to the Accompaniment of the
families of the Missing persons
Support Officer will provide technical support to the Accompaniment of the
families of the Missing persons
Key Duties and
Responsibilities:
Responsibilities:
- Ensure the right profiles of accompaniers will be selected and
recruited (job’s advertisement, selection of CVs, shortlisting the
candidates, conducting the interviews, selecting the accompaniers) - Actively facilitate the training sessions of the accompaniers
according to the ICRC practical handbook (Accompanying the families of
missing persons) - Facilitate the monthly group supervision sessions and provide
on-going couching and support to the accompaniers - Offer constant individual supervision and training to the
accompaniers throughout the whole process of the support groups - Attend the support groups’ sessions and give feedback to the
accompaniers at the end, provide guidance and make remarks - Act as a resource person for psychological aspects of the program
during training. - Validate the training material and make the necessary changes/
adaptations according to the needs - Take part in baseline surveys by the accompaniers with families of
the missing, elaborate the results and evaluate the mental health and
psycho social component of the program - Develop tip capacity of the accompaniers to identify the family
members in need of referral (for medical or mental health care) - Develop the capacity of the accompaniers to provide an effective
response to the psycho-social needs of the family members during the
support groups’ sessions. - Actively participate to the sensitization and the registration of
the families of the missing persons (FoMs) according to the ICRC standards
and inclusive criteria (those who encounter ambiguous loss and miss close
relatives) - Collect and monitor and analyse monthly reports, referral forms and
client files - Ensure a good and efficient referral system for a more specialised
medical or mental health care - Validate the pre-selected structures for referral and monitor the
quality of services provided by these referral structures - Ensure adequate feedback received from the medical specialists
regarding the referred cases (medical and mental) - Responsible for networking with relevant local/regional
authorities, traditional/religious leaders and humanitarian actors (within
or outside the Red Cross Movement) - Offer regular oral and written reporting to the immediate
supervisor and the Protection Coordinator.
Qualifications,
Skills and Experience:
Skills and Experience:
- The ideal International Committee of the Red Cross applicant should
possess a good University degree in Psychology by preference, or Social
work academic background. - Past work experience in a psycho-social program or/and in relation
to the problematic of the “Missing” would be an asset - Excellent knowledge of Luo and English, both written and spoken (mandatory);
Kiswahili or/and any local language of the area affected by the war with
the LRA would be an asset. - Excellent knowledge of the various traditions (in particular Acholi
and Langi) and of the recent history of Northern Uganda. - Excellent communication and interpersonal skills; ability to coach
and motivate - Excellent planning, organizational and assessment skills
- Excellent team work
- High sense of responsibility and ability to take initiative and to
work - Ability to work independently
- High degree of flexibility and willingness to work outside working
hours and duty station - Possess the ability to represent the ICRC during meetings with
external stakeholders (local/regional authorities; traditional/religious
leaders; humanitarian actors) - Good reporting skills
- Good computer skills
- Possession of a Valid driving license is an asset
- Be able to work in Northern Uganda, Kitgum but not exclusively, on
a daily basis and to travel to Kampala on a monthly basis
How to Apply:
All interested
candidates should send their handwritten application with a detailed CV
indicating email and phone contacts, copies (not originals) of academic and
work certificates, indicating a minimum of two professional referees. The
applications should clearly be marked “Psycho-social Support Officer” and
addressed to the Administrator in a sealed envelope should be at the following
address: ICRC Kampala office on Plot 8, John Babiiha Avenue, Kololo, P.O. Box
4442, Kampala. Uganda
candidates should send their handwritten application with a detailed CV
indicating email and phone contacts, copies (not originals) of academic and
work certificates, indicating a minimum of two professional referees. The
applications should clearly be marked “Psycho-social Support Officer” and
addressed to the Administrator in a sealed envelope should be at the following
address: ICRC Kampala office on Plot 8, John Babiiha Avenue, Kololo, P.O. Box
4442, Kampala. Uganda
Note:
- Register your application with the Receptionist (or Security guard,
during out of office hours) and receive a reference number for tracking
your application, - Only applications that fulfill the criteria stated above will be
considered. - Applicants who are not contacted by 21st November 2014
should consider their application unsuccessful, - No payments are required or accepted for this process and any
canvassing will lead to disqualification.
Deadline: Friday, 14th
November, 2014
November, 2014