The International Education and Training center for
Health (I-TECH) is collaboration between the University of Washington and the
University of California, San Francisco, and has offices in Africa, Asia, and
the Caribbean. I-TECH works in partnership with local ministries of health,
universities, non-governmental organizations (NGOs), medical facilities, and
other organizations to support the development of a skilled health work force
and well-organized national health delivery systems.
Health (I-TECH) is collaboration between the University of Washington and the
University of California, San Francisco, and has offices in Africa, Asia, and
the Caribbean. I-TECH works in partnership with local ministries of health,
universities, non-governmental organizations (NGOs), medical facilities, and
other organizations to support the development of a skilled health work force
and well-organized national health delivery systems.
Position: Operations Manager
Reporting: Deputy Country Director – Operations
Location: Dar es Salaam, Tanzania with about 30
travel time within the regions.
travel time within the regions.
Position Summary
The Operations Manager provides managerial
leadership and oversight for operations, personnel, contracts, subcontracts,
cooperative agreement negotiations, administrative support services, and
ensures compliance with relevant rules and regulations of the Tanzanian
government, United States Government (USG) partners, including CDC-GAP/Tanzania
and Health Resources and Services Administration (HRSA), and the University of
Washington (UW).
leadership and oversight for operations, personnel, contracts, subcontracts,
cooperative agreement negotiations, administrative support services, and
ensures compliance with relevant rules and regulations of the Tanzanian
government, United States Government (USG) partners, including CDC-GAP/Tanzania
and Health Resources and Services Administration (HRSA), and the University of
Washington (UW).
Duties & Responsibilities Management and
Leadership Responsibilities (10%)
Leadership Responsibilities (10%)
Under the
supervision of the Deputy Country Director -Operations (DCD-Ops), provide
support in managing the ongoing development, dissemination, implementation,
monitoring and assessment of operational policies, procedures and associated
administrative forms and tools critical to success of I-TECH Tanzania
objectives;
supervision of the Deputy Country Director -Operations (DCD-Ops), provide
support in managing the ongoing development, dissemination, implementation,
monitoring and assessment of operational policies, procedures and associated
administrative forms and tools critical to success of I-TECH Tanzania
objectives;
Support
strengthened accountability, linkages and effective collaboration with all
other I-TECH Tanzania teams and program units, including Finance and Program
Lead.
strengthened accountability, linkages and effective collaboration with all
other I-TECH Tanzania teams and program units, including Finance and Program
Lead.
Work
closely with the DCD-Ops and Finance Manager to ensure transparency and high
quality service delivery regarding procurement, vendor and subcontractor
administrative relations
closely with the DCD-Ops and Finance Manager to ensure transparency and high
quality service delivery regarding procurement, vendor and subcontractor
administrative relations
Provide
direct supervision, guidance and training to the Office Supervisor,
Receptionist and Drivers.
direct supervision, guidance and training to the Office Supervisor,
Receptionist and Drivers.
Program Management and Administration (30%):
Participate in COP planning and budgeting meetings
Participate in COP planning and budgeting meetings
Collaborate with Program Leads to identify their needs
Collaborate with Program Leads to identify their needs
Collaborate with DCD Ops and Team to develop and implement Ops work plan
Collaborate with DCD Ops and Team to develop and implement Ops work plan
Supervise
the organization, implementation and logistics related to all I-TECH activities
including trainings, travel coordination, and meetings
the organization, implementation and logistics related to all I-TECH activities
including trainings, travel coordination, and meetings
Develop
and implement communication strategies and mechanism to ensure efficient and
effective collaboration between program and administrative staff
and implement communication strategies and mechanism to ensure efficient and
effective collaboration between program and administrative staff
In
collaborations with Office Supervisor and Finance Manager ensure a timely
payment of all vendors’ agreements in place.
collaborations with Office Supervisor and Finance Manager ensure a timely
payment of all vendors’ agreements in place.
Logistics and Security (10%)
Continuously monitor the security situation in I-TECH Tanzania
operational areas and take appropriate measures in the interests of I-TECH
Tanzania personnel, and property making recommendations to the Country Director
as needed to ensure the safety and security of all employees
Continuously monitor the security situation in I-TECH Tanzania
operational areas and take appropriate measures in the interests of I-TECH
Tanzania personnel, and property making recommendations to the Country Director
as needed to ensure the safety and security of all employees
Provide
training and orientation to staff and visitors on safety and security
training and orientation to staff and visitors on safety and security
Provide
direction to, and supervision of logistical arrangements related to visitors
and employees in the region
direction to, and supervision of logistical arrangements related to visitors
and employees in the region
Review
vehicle log sheets and fuel purchases
vehicle log sheets and fuel purchases
Procurement and Inventory (30%)
Facilitates purchasing process by working with Office Supervisor in
identifying sources and analyzing bids
Facilitates purchasing process by working with Office Supervisor in
identifying sources and analyzing bids
Prepares
detailed vendor agreements and obtains authorizations consistent with
established guidelines
detailed vendor agreements and obtains authorizations consistent with
established guidelines
Tracks
vendor agreements to ensure timely renewals
vendor agreements to ensure timely renewals
Prepares
and submits required reports on procurement activities
and submits required reports on procurement activities
Maintains
electronic records of vendor agreements
electronic records of vendor agreements
Provide
support in orienting staff to procurement procedures and responsibilities
support in orienting staff to procurement procedures and responsibilities
Conduct
quarterly and annual inventory of all fixed assets in collaboration with finance
Manager.
quarterly and annual inventory of all fixed assets in collaboration with finance
Manager.
Ensure all
office equipment is insured as required by UW policies and per Tanzania Labor
Law regulations
office equipment is insured as required by UW policies and per Tanzania Labor
Law regulations
Policy Development and Oversight (20%)
Develop
Tanzania Country Project administrative policies and procedures in compliance with
HQ/ UW, USG funders and Tanzania government regulations
Tanzania Country Project administrative policies and procedures in compliance with
HQ/ UW, USG funders and Tanzania government regulations
Oversee
the implementation of Procurement policies and train all I-TECH staff on any
new changes in the policies.
the implementation of Procurement policies and train all I-TECH staff on any
new changes in the policies.
As
directed by Senior Management and under a supervision of DCD – Ops develops
short and long term Country Office policies as needed.
directed by Senior Management and under a supervision of DCD – Ops develops
short and long term Country Office policies as needed.
Implement
and enforce all policies and procedures of I-TECH Tanzania.
and enforce all policies and procedures of I-TECH Tanzania.
Required Education, Training & Experience:
Bachelor’s
Degree in Business Administration, International Development, or other closely
related field. Master’s degree is an added advantage.
Degree in Business Administration, International Development, or other closely
related field. Master’s degree is an added advantage.
Minimum
three (5) years relevant management experience in an international NGO setting
with limited resources
three (5) years relevant management experience in an international NGO setting
with limited resources
Strong
ability to work independently, take initiative and set priorities
ability to work independently, take initiative and set priorities
Excellent
communication and team-building skills, including cultural and gender
sensitivity
communication and team-building skills, including cultural and gender
sensitivity
Well
evidenced analytical, organizational, evaluation, and problem solving skills
evidenced analytical, organizational, evaluation, and problem solving skills
Experience
with writing policies and procedures
with writing policies and procedures
Proven
ability to work well with a wide range of collaborators and stakeholders,
including national, international, and field-based project implementers and
staff
ability to work well with a wide range of collaborators and stakeholders,
including national, international, and field-based project implementers and
staff
Strong
interpersonal skills and an ability to communicate effectively in English in
writing, by phone and in person
interpersonal skills and an ability to communicate effectively in English in
writing, by phone and in person
Proficiency in Microsoft Office programs, including Word and Excel
Proficiency in Microsoft Office programs, including Word and Excel
Must be a
Tanzanian citizen
Tanzanian citizen
Desired Skills & Qualifications
Experience
working with donor funded programs
working with donor funded programs
Experience
living and/or working in Africa
living and/or working in Africa
Demonstrated ability to communicate effectively with partners, staff,
colleagues with a high level of tact, diplomacy and confidentiality
Demonstrated ability to communicate effectively with partners, staff,
colleagues with a high level of tact, diplomacy and confidentiality
How to apply:
To apply please send ONLY your CV and cover letter
with the subject heading “OPERATIONS MANAGER” to hr@itech-tanzania.org
by APRIL 19th, 2013. Only short-listed applicants will be contacted.
with the subject heading “OPERATIONS MANAGER” to hr@itech-tanzania.org
by APRIL 19th, 2013. Only short-listed applicants will be contacted.
