Location: The UK Head Office is in Stevenage and you will be based here for general training, however, your work place will be defined at each stage of your rotation throughout the two year Graduate Scheme Programme. Meaning you will be required to relocate and work at any Retalix or Client location throughout the UK
About Retalix
Retalix is a global provider of integrated software solutions for the food, fuel, and consumer goods retail and distribution industries. Retalix solutions are installed in supermarkets, groceries, convenience stores, fuel stations, and quick service restaurants, as well as fast moving consumer goods distribution organisations, such as Tesco, Sainsbury’s and Morrisons within the UK.
The organisation in the UK is in an exciting growth period and as such is looking for Graduates to join to support the expansion plans, with a view to becoming the future leaders of the organisation.
This exciting opportunity is ideally suited to a graduate looking for a career in the IT/retail industry. The role will provide the successful candidate with huge exposure and personal development and will involve being trained as a Junior Business Analyst, a Junior Technical Support Analyst or Junior Software Designer with all the benefits a global company has to offer.
In addition you will have a two year personal development plan which will include general business training and high level exposure such as attending board level meetings with the Managing Director, shadowing other senior managers, spending time on key accounts and working closely with both the sales and technical side of the business.
Business Analyst
Business Analysts are an essential role within Retalix as they work closely with our clients to establish business system requirements, translating these requirements into appropriate design specification documents for the relevant Retalix and client teams ensuring the solution is robust, deliverable and the scope is clearly defined. Our ability to build and maintain relationships with clients to interpret their needs into realistic, achievable solutions really sets us apart.
Your Role
As a trainee Business Analyst you will work on a client’s site with an existing member of the team as your mentor, as part of a Retalix team. You will gain valuable exposure to different projects within a project lifecycle whilst learning how grocery stores operate and what the basic functions and processes provided by each sub system of a store solution. Working on small to medium size design tasks with analysis and design methodology and interpreting specific and detailed instructions about assignments.
Technical Support Analyst
Our Technical Support Analysts are both frontline and telephone support providing technical support and advice so that operational problems and queries are diagnosed and resolved as quickly as possible to the client’s satisfaction. This involves relationship building both within the client site for credibility but also with the technical team in Israel to ensure issues are resolved in a timely manner.
Your Role
This would see you based on a client site and within the remote support team working closely with specific clients, learning the skills necessary from your mentor to understand the systems in place, the processes and procedures internally and with the client and building the diagnosis skills necessary to fulfil the role. This will involve working closely with the Retalix and client project teams throughout the full life cycle of the project using relevant methodology and documentation.
Designer
Our world class design team underpins the robust software solutions we create for our clients, as they work hand in hand with all the teams within Retalix delivering the solutions the Business Analysts and Technical Support Analysts have identified as either new requirements or fixes to existing issues. To maintain this world class service continuous development and training is given both in the UK and Israel.
Your Role
A role within this stream would see you working closely with all the teams within Retalix, being mentored by an existing Designer on a client site. Working on different elements of the project lifecycle to understand the Retalix systems and interpreting the requirements of the client into robust system changes and implementation. A strong technical background/understanding is required for this role.
What we look for?
Employees of Retalix all work towards key competencies and as a graduate we will look for you to demonstrate the below nine key competencies during assessment and in turn we will look to develop you throughout your two year programme on your achievement of these:
• Result Oriented: executes his/her job at a professional level, while meeting goals and deadlines
• Customer Oriented: understands customer needs, proactive in improving service, and responds effectively to customer feedback
• Agility: copes well with changes inside and outside the organisation, reacts and prepares appropriately, and identifies solutions
• Innovation: initiates changes and improvements, proposes new and creative ideas and solutions
• Commitment to the Organisation and its Way: acts in accordance with the company vision, task, procedures, rules, code of ethics, accepted norms and values.
• Fiscal Awareness: effectively utilises resources available, contributes to efficiency and profitability
• Commitment to Quality: is methodical, follows agreed practices and quality guidelines
• Teamwork: collaborates with team mates and contributes to the team’s objectives
• Personal Relations: communicates well with colleagues, respectful and accepting, willing to assist and share knowledge and information
As an individual we will look for:
• A full valid driving license and passport for travel to/from Israel
• Strong written, verbal and presentation skills.
• Strong interpersonal skills.
• Capable of working on own initiative using tact and diplomacy.
• Accountable with a sense of urgency.
• Confident, highly professional and sociable manner.
• Flexible, hands on, can do attitude.
Qualifications:
• Attained a 2:1 at Degree level from any discipline; those who demonstrate a keen interest in technology will have a distinct advantage
• Minimum of 280 ucas points
Experience:
• Excellent IT skills: competency in using MS Office products
• Previous experience within the retail industry would be desirable.
How to apply:
Please send your CV to retalixgrads@rhhr.com highlighting which role(s) you would like to be considered for, at which point an application form will be sent to you for completion.
