Job Title: Operations Assurance
Engineer VAS
Engineer VAS
Organisation: Ericsson
Duty Station: Kampala, Uganda
Req ID: 65741
About Ericsson:
Ericsson is a world-leading provider of
tele
tele
communications equipment & services to mobile & fixed network
operators. Over 1,000 networks in more than 180 countries use Ericsson
equipment, & more than 40 percent of the world’s mobile traffic passes
through Ericsson networks. Using innovation to empower people, business &
society, we are working towards the Networked Society, in which everything that
can benefit from a connection will have one. At Ericsson, we apply our
innovation to market-based solutions that empower people & society to help
shape a more sustainable world.
Job Summary: The Ericsson Operations Assurance Engineer VAS will be
responsible for the coordination, management and execution of proactive and
reactive maintenance activities that require a higher level of support that the
one offered by the 1st Level Operations. This shall ensure that the services
provided to customers are continuously available and performing to Service
Level Agreement (SLA) performance levels.
responsible for the coordination, management and execution of proactive and
reactive maintenance activities that require a higher level of support that the
one offered by the 1st Level Operations. This shall ensure that the services
provided to customers are continuously available and performing to Service
Level Agreement (SLA) performance levels.
Key Duties and Responsibilities:
- Provide second
level Assurance Support Activities - Responsible for
2nd Level Incident Management - In charge of
Problem Management - Responsible for
System Administration - Offer second
Level Billing Operations
Qualifications, Skills and Experience:
- The ideal
candidates should have detailed working knowledge of servers HW/SW and
their characteristics in Service networks area( e.g. TCP/IP, UNIX, Sun
Solaris, VPN) - SQL language
- UNIX/Linux
operating system commands - Shell scripting,
Perl scripting and UNIX administration represent an advantage - Working
knowledge of Managed Service Telecom Operations Practice - Skills in
Presentation & Communication - Skills in
Knowledge sharing - Problem Solving
and strategic thinking - Ericsson
Knowledge - Good Language
Skills - Delivering
Results & Meeting Customer Expectations - Excellent
analytical skills - Working with
People - Creating &
Innovating - Applying
Expertise and Technology - Problem solving
and trouble shooting skills - Good
communication skills - Cost Awareness
- Social skills
and awareness - Technical
Competence
How to Apply:
If you believe you are one of the ideal
candidates for this opportunity in working with the world’s leading provider of
telecommunications equipment & services, Ericsson, then visit the web link
below for full job details and Apply Online.
candidates for this opportunity in working with the world’s leading provider of
telecommunications equipment & services, Ericsson, then visit the web link
below for full job details and Apply Online.
