Ref. no.: JO-1105-231708 AQ
CALLING ALL OUTGOING FASHIONISTAS!!
JOB TITLE: Weekend Sales Manager – Dundrum (Part-Time)
RESPONSIBLE TO: Store Manager
MAIN RESPONSIBILITIES: To assist the Manager in the day to day management of the store. Provide the highest level of customer service and maximise sales and profitability.
SALARY: In return for your Hard work, Loyalty and Dedication you will be rewarded with an extremely generous Salary Package.
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RESPONSIBILITIES AND DUTIES
PEOPLE
• Carry out daily team briefing
• Ensure that daily /weekly targets are set and communicated
• Set weekly rosters to achieve targeted sales
• Monitor Staff Productivity weekly
• Monitor / Manage Payroll budget
• Recognise good performers
• Ensure disciplinary procedures are enacted where appropriate
• Monitor timekeeping, attendance and grooming
• Schedule staff for formal training programmes e.g. Induction, Selling skills, Product training
• Coach new and existing staff on product, customer service and procedures
• Ensure that all new entrants are properly introduced into the department/store and are assigned a mentor
• Encourage teamwork and excellence in Internal Service
• Ensure 5* Customer Service is delivered at all times
• Deal with any customer queries / returns
• Daily check of department diary to ensure that all customer service issues are followed up
• Create awareness of additional services and ensure that they are offered to customers
• Recognise and compliment examples of service excellence
• Demonstrate commitment to 5* Internal Service
• Coach staff on managing customer complaints
• Familiarise all staff with procedure for dealing with tag activation
ENVIRONMENT
• Ensure department standards are maintained on a daily basis using the Retail Standards Checklist
• Report any hazards and log maintenance issues in the Maintenance book
• Ensure all staff are aware of Health and Safety standards
• Ensure that all staff are familiar with Evacuation procedures and Assembly Point
PROFITABILITY
• Daily/ Weekly Sales targets are achieved
• Procedures in relation to point of sale are adhered to
• Monitor overs / shorts on a daily basis
• Paperwork in relation to merchandise is completed i.e. mark-downs, transfers etc
• Weekly use of BTRS to track product performance
• Management of basic stocks
• Implement price checks
• Ensure all merchandise is tagged
• Ensure that everybody complies with Security standards
• Take necessary measures to ensure shrinkage levels are kept within department target
How to apply?
Interviews and assessments are currently being held for this Position so do not hold off and apply for this role today.
For an immediate consideration please call Roisin on 01 614 6043 or alternatively you can directly send your CV to roisin.quinn@cpl.ie
