Job description
Location: Ottawa,
Canada Type: Full time, permanent position Experience:
Intermediate (2-5 years) Language requirements: English essential Application
deadline: December 19, 2014 at 4:00PM EST
Canada Type: Full time, permanent position Experience:
Intermediate (2-5 years) Language requirements: English essential Application
deadline: December 19, 2014 at 4:00PM EST
Digital Opportunity Trust (DOT) is seeking to hire an Information
and Communications Technology (ICT) Officer to manage DOT’s information and
communications systems, including all enhancements, technical assistance, and
user training on DOT’s global network.
and Communications Technology (ICT) Officer to manage DOT’s information and
communications systems, including all enhancements, technical assistance, and
user training on DOT’s global network.
Reporting to the Manag
er of Communications and
Technology, the ICT Officer will be responsible for the organization’s
technical infrastructure.
The ideal candidate will be a personable,
customer-service oriented creative problem solver who is able to quickly adapt
to new technologies and possesses a broad technical skill-set.
customer-service oriented creative problem solver who is able to quickly adapt
to new technologies and possesses a broad technical skill-set.
This is a full-time permanent position based out of
DOT’s office in Ottawa.
DOT’s office in Ottawa.
Key responsibilities
- Manage, support, and troubleshoot ICT services
within global organization (intranet, content management systems, learning
management systems, project management systems, email) - Consult on the integration of technology into
programs and projects - Assist with technology development operations
- Manage software and hardware inventory
- Manage relationships with service vendors
- Oversee the security of all ICT systems
- Monitor ICT system use to ensure adherence to
organizational policies - Troubleshoot software and hardware issues
- Assist users with account management
- Act as the first point of contact for all user
support issues - Maintain virtual support center for global
organization
Qualifications
Essential
- 2-5 years of experience supporting technology
integration in a non-profit, agency, or business environment - College or university degree in Management
Information Systems or similar - Development operations experience
- Some experience with web development, applications,
and programming (including DNS, APIs, HTML/5, CSS/3, SSO, PHP) - Experience with Amazon Web Services or server
administration - Strong analytical and troubleshooting skills
- Excellent written, verbal, and interpersonal
communications skills - Excellent ability to organize and prioritize
tasks, work under pressure, and meet deadlines - Familiar with multiple operating systems (Linux,
Unix, Windows, Mac OS) - Thrives in a small, fast-paced startup
environment - Sensitive to and respectful of cultural differences
Desirable
- Familiarity with online learning management
systems (Moodle) - Experience with unified communications
- Project management experience
Work Environment
- Dynamic international social enterprise with a
fun startup atmosphere - Competitive salary
- Flexible working arrangements
- Complete benefits package
- Opportunity to make a difference
How to apply
To apply, please complete the online application form
at http://dotrust.org/apply
by December 19, 2014 at 4:00PM EST. Only applicants selected for an interview
will be contacted.
at http://dotrust.org/apply
by December 19, 2014 at 4:00PM EST. Only applicants selected for an interview
will be contacted.
Please note that at this time we are accepting
applications only from persons eligible to work in Canada who already have the
required permits and visas. No relocation assistance will be provided. Staffing
firms should not forward resumes to our online postings, employees, or primary
company location.
applications only from persons eligible to work in Canada who already have the
required permits and visas. No relocation assistance will be provided. Staffing
firms should not forward resumes to our online postings, employees, or primary
company location.
