Full Time £15,000 – £20,000 plus exceptional benefits
Glasgow City Centre
Our brand new contact centre in Glasgow city centre is now home to increasing numbers of colleagues, with more joining us every week. As we build our business and help shape the future of financial services, we need talented people in customer service across a range of disciplines. Right now, we have fantastic opportunities in our Recoveries teams.
At Tesco Bank, we put our values at the heart of everything we do. It’s what drives us towards excellence in customer service and a lifetime of loyalty. One of these is “treat others as you’d like to be treated yourself”. In a Recoveries role, upholding values and putting the customer at the heart of everything we do while arriving at solutions to issues is critical to success.
That’s where your customer service skills really come into their own. Whether you’ve gained these in financial services, utilities, telecoms or other customer facing roles, preferably in a collections or a Recoveries environment, you’ll be a great listener with a positive view on life. You’ll have the ability to understand situations quickly and to spot the right route to meet the needs of both the customers and of Tesco Bank.
Our People Promises mean training programmes and a career structure to help you develop both personally and professionally. Our rewards structure also means some great benefits – like a Tesco discount card after six months.
Find out more about Recoveries roles and apply online at careers.tescobank.com
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