Job
description
Covenant House is a
premier provider of shelter and services thanks to the hard work and dedication
of our staff and volunteers. It is through their efforts that we are able to
help young people at risk establis
h a foothold on a new life.
Job Function
Within the Mission
Statement and Principles of Covenant House Vancouver, the Manager of Case
Management Services oversees the department and all related programs and
services. Within the context of a client-centered and integrated case
management model of service, and in accordance with established standards of
professional and best practice, the Manager ensures that case management
services are inclusionary, flexible and meet the needs of youth across the
continuum of services.
Primary
Duties and Responsibilities
- Responsible
for direct implementation of, and adherence to, Covenant House philosophy,
policy and procedures - Provide
input to the Director, Program Services in the development of annual
service and strategic plans and annual CMS operating budget - Provide
leadership and ensure case management services are integrated within the
continuum of services - Manage
and oversee the administrative and daily operations of Case Management
Services - Manage
department spending and staffing costs as per the approved budget - Manage
contract, grant and/or government funding: approve and monitor budget
expenditures; prepare budget revisions; provide interim status reports on
all accounts; oversee, coordinate and/or assist with proposal writing to
develop additional funding - Complete
monthly and quarterly activity reports for supervisor and agency – noting
trends, identifying issues or concerns, and recommending solutions - Participate
in quality assurance and improvement activities - Manage
the maintenance of client files to ensure they are up to date and
consistent - Hire
and train staff, volunteers and practicum students - Meet
regularly with staff for formal supervision and performance appraisals;
provide ongoing informal supervision - Provide
support to Case Management Services staff and other program staff as
required - Provide
or coordinate ongoing professional development workshops to all program
departments
Qualifications
- Minimum
Masters of Social Work - Minimum
of 3 years of related experience in directing a case management team - Staff
supervision skills required - Working
knowledge of integrated case management - Working
knowledge of Stages of Change model - Working
knowledge of statistics and outcomes - Familiarity
with attachment theory - Program
evaluation skills - Ability
to conduct staff training workshops - Demonstrated
leadership and strong supervision skills - Goal-oriented;
able to plan and to delegate - Excellent
interpersonal and communication skills - Computer
literate, in particular familiarity with databases
Other
Information
- Schedule:
Monday to Friday - 35 hours
per week - Occasional
weekends, evenings and on-call as required - Full
benefits package, including sick and personal leave - Preferred
start date: ASAP
- No
phone calls please*
We thank all
applicants for their interest, but only qualified candidates will be contacted.
Covenant House Vancouver is an equal opportunity employer.
Please Note: All
candidates must successfully complete a criminal records check prior to
commencing employment at Covenant House Vancouver.