Bizcare Personnel Services Various Jobs Vacancies in Singapore

• Required by Telco
  company to follow the 3rd party contractor for some work inside the
  Singtel Exchange (various locations) to Observe & ensure that everything
  is in order. Thereafter need to submit a checklist/ report; training
  provided. NO Technical skill required.
• Will be activated any
  day, anytime from 8am-7pm or night-time on ad-hoc basis.

• At the customer
  service centre, handle general customers’ enquiries and payment
  arrangements at the counter.
• Training provided

• Work with internal and external parties on the
  conceptualization of ideas, technical solutions and implementation of
  software into production environment.
• Assist internal customers by documenting
  requirements and ensuring that the proposed IT solutions meet business
  requirements & fit into the OSS/BSS architecture framework.
• Review technical specifications and ensure
  that all requirements are captured and work with vendor on the User
  Acceptance Tests specifications.
• Manage contacts and vendors to ensure deadlines
  are met upon successful project delivery.
• Seen as subject matter expert; provide
  advice on best practices.
• Review post productions issues (bugs) as and
  when required, find root cause and work with vendors to propose
  preventive measures.

• Guide, mentor and manage technical solutions
  architects from a technical solutions perspective.

• Gather user requirements.
• Operate and maintain OSS / BSS System (Network
  Inventory , Geographical Information System).
• Perform technical risk evaluation of proposed
  design/solution.
• Prepare the test plan and perform acceptance
  testing for rollout.
• Application software configuration,
  programming/enhancement and testing based on changing business
  requirements.
• Documentation & control.
• Provide 2nd / 3rd level technical support.
• Must be adaptive to be assigned of other
  duties and other responsibilities, when business and operational needs
  required.

• To perform order management.
• Ensure SLA’s or the service level agreements
  are maintained and achieved
• Keep customers informed of request status and
  progress
• Identify and escalate priority issues
• Assist Operations Engineers/Consultants in
  documentation of resolutions.

• Fault handling and escalation (identifying and
  responding to faults on systems and networks, liaising with 3rd party
  vendors, handling escalation through to resolution through joint
  investigation with other network operators and contractors.

• Handle full spectrum of HR duties covering
  recruitment, employee relations and staff welfare
• Maintain personnel, payroll and benefits
  records on HRIS and other tools of data management
• Responsible for local payroll in line with
  legislation
• Handle HR & office administration and
  employee-related services including preparation of promotion/increment/bonus
  letters, staff confirmation and government survey reports etc.
• Process and/or track Work Permit/Employment
  Pass applications/renewals/cancellations for foreign employees
• Assist in organizing company functions and
  staff welfare-related activities
• Perform general tasks to coordinate and
  support IT security administration activities
• Able to troubleshoot basic IT problems.

• Degree or Diploma in HRM/ equivalent with
  2 –3 years strong HR Generalist & payroll experience
• Experience using Unit4 Prosoft software
  is an advantage.
• Meticulous, a self-starter who works well
  independently and in a team
• Good interpersonal and communication
  skills

• Handle customers enquiry and order for spare
  parts over the counter and phone.
• Assists in receiving incoming shipment of
  spare parts and finished goods
• Handle and follow up with customers on spare
  parts order status.
• Check incoming shipment, update goods received
  into system.
• Issue spare parts to repair jobs.
• Provide job repairs quotation to customers.
• Prepare spare parts order list and place order
  to supplier.

• Update data and related site investigation
  reports in systems
• Attend to customer’s telephone enquiries
• Follow up with external parties/ customers to
  arrange for appointments

• Prepare and submit operational reports as
  required

• Process customer’s request to terminate their
  contract account via online, email, faxes and letters
• Ensure that all cases received are to be
  processed on the same day.
• Contact customer for clarification whenever
  necessary

• Attend to customers’
  written/ email queries and requests and Admin duties.
• Training Provided.

• Check completed
  opening and closing transactions by customer service staff to ensure 100%
  accuracy of transactions being performed
• Check critical system
  transactions performed by customer service staff to ensure 100% compliance
  with Standard Operating Procedures
• Audit cash refunds
  provided by customer service staff

• Supervision of Admin
  Assistant to ensure smooth daily operations
• Prepare, check and
  submit operational statistics and reports
• Attend to internal /
  external customer queries on specific matters
• Extraction and
  analyzing of data from EBS / WWMS system
• Perform user
  acceptance testing for system enhancements and projects

• Validate usage data
  and process exception reports for billing
• Attend to customer’s
  queries
• Prepare operational
  statistics and submit reports
• Perform user
  acceptance testing for system enhancements and project
• Extract and analyse of
  data from system

• Ensure that KPIs are
  met
• Supervise and monitor
  the performance of staff
• Oversee and ensure
  smooth operation in Correspondence Section
• Handle complaints and
  escalated cases
• Lead, coach, mentor
  and motivate a team of staff

• Maintain proper accounting records of
  transactions in accordance with Singapore law and FRS to enable
  preparation of accurate and reliable financial reports and financial
  statements.
• Supervise accounting staff members
• Timely production of management accounts,
  financial statements, cash flow projections and financial analyses.
• Analyze financial information and discuss with
  business unit managers.
• Review operating capital position with
  business units managers.
• Prepare year end statutory financial
  statements in accordance with Singapore law and FRS.
• Liaise with external auditors on statutory
  audit.
• Compute allocation of support function costs
  to the various business units.
• Liaise with Principals and customers on
  financial matters.
• Intercompany balance confirmation and
  transaction elimination.
• Assist in compilation of annual budget.
• Compilation and submission of GST returns..

• To install / repair / service full range of
  Consumer Lifestyle products such as LCD TVs, Home Theatre Systems, Blu-Ray
  DVD Players & etc
• To provide demonstration and explanation to
  customers upon completion of service / repair works as and when required
• Able to provide technical support through
  phone.

• ITE/ Certificate /Diploma in Electronics
  Engineering or equivalent with 1 – 4 years of working experience in
  related field
• Good communication skills and IT literate
• Strong knowledge in component level
  repairs and troubleshooting skills
• MUST possess Class 3 Driving Licence

Please
state your Position/ positions applied on the “SUBJECT” field and, “on TOP” of
your resume.

Please state current and last
Salary and Expected Salary in your resume.

Please state reasons for Leaving
current and last employment.

Please state Available
Commencement Date.