Job
Description – [Title: Sales and Agent Network Manager]
Description – [Title: Sales and Agent Network Manager]
- Reports
to: [Head
of Strategy] - Location:
[BBOXX
HQ- Kigali] - Start
Date: [20th
November 2017] - Role
Purpose:
I.
To deliver sustainability and performance efficiency of our sales
channels (referral, agent and sub-agent networks) through enhancedchannels
innovation and expansion, to drive high quality sales in East Africa against
set targets.
II. To lead in the development and implementation of
immediate, medium and long-term sales strategies spearheaded by better data
analysis and sales prediction, team optimization and capacity building, to
deliver high sales, high ARPU and maintain a healthy portfolio, all against set
targets.
To deliver sustainability and performance efficiency of our sales
channels (referral, agent and sub-agent networks) through enhancedchannels
innovation and expansion, to drive high quality sales in East Africa against
set targets.
II. To lead in the development and implementation of
immediate, medium and long-term sales strategies spearheaded by better data
analysis and sales prediction, team optimization and capacity building, to
deliver high sales, high ARPU and maintain a healthy portfolio, all against set
targets.
5.
Job Responsibilities
Job Responsibilities
a.
Manage and champion the Identification, Scoping, Implementation and
Monitoring of Sales Improvement Projects
b. Set and Implement Standards for Sales Channels Quality
Assuranceacross East Africa.
c. Offer leadership and guidance on sales agent network
administration and ongoing sales channel management function in the region with
a special focus on ensuring the agent, referral and sub-agent networks are
performing optimally and delivering quality numbers for each country.
d. Review the current sales agent network model, develop and
implement systems to drive further efficiency from recruitment, training,
performance management, compensation to the design of sales and channel tools
among others.
e. Building and growing the agents’ pool based on BBOXX’s
strategic plan and sales’ targets across East Africa by working closely with
country managements.
f. Tracking and optimising the cost of acquisition of BBOXX’s
clients to define new sales’ channels.
g. Working closely with Legal to make sure all agent
agreements and other channel models meet local regulatoryrequirements and are
adhered to.
h. Building performance monitoring and enhanced reporting
systems for our sales channels.
i. Working closely with the BBOXX’s marketing and academy
teams to make sure agents are aware of new products and functionalities.
j. Managing incentive structure for agents to retain them and
keep them motivated to perform better each month.
k. Any other duties within the Sales and Marketing Department
as may be assigned.
l. Endeavour to deliver high sales, high ARPU and maintain a
healthy portfolio, against set targets for all DESCOsat all times working
directly with respective countries.
Manage and champion the Identification, Scoping, Implementation and
Monitoring of Sales Improvement Projects
b. Set and Implement Standards for Sales Channels Quality
Assuranceacross East Africa.
c. Offer leadership and guidance on sales agent network
administration and ongoing sales channel management function in the region with
a special focus on ensuring the agent, referral and sub-agent networks are
performing optimally and delivering quality numbers for each country.
d. Review the current sales agent network model, develop and
implement systems to drive further efficiency from recruitment, training,
performance management, compensation to the design of sales and channel tools
among others.
e. Building and growing the agents’ pool based on BBOXX’s
strategic plan and sales’ targets across East Africa by working closely with
country managements.
f. Tracking and optimising the cost of acquisition of BBOXX’s
clients to define new sales’ channels.
g. Working closely with Legal to make sure all agent
agreements and other channel models meet local regulatoryrequirements and are
adhered to.
h. Building performance monitoring and enhanced reporting
systems for our sales channels.
i. Working closely with the BBOXX’s marketing and academy
teams to make sure agents are aware of new products and functionalities.
j. Managing incentive structure for agents to retain them and
keep them motivated to perform better each month.
k. Any other duties within the Sales and Marketing Department
as may be assigned.
l. Endeavour to deliver high sales, high ARPU and maintain a
healthy portfolio, against set targets for all DESCOsat all times working
directly with respective countries.
6.
Person Specification
Person Specification
I.
Have a 4-year university degree preferably in IT, Statistics or Business
Related Field and 7 years and above experience in managing large sales teams or
agent networks in a fast-paced environment.
II. Field Team and project management experience is a
requirement.
III. Be proficient with the Microsoft Office Suite, MUST be
excellent in MS Excel and Data Analysis.
IV. Must speak fluent English. Articulacy of French is an
added advantage.
Have a 4-year university degree preferably in IT, Statistics or Business
Related Field and 7 years and above experience in managing large sales teams or
agent networks in a fast-paced environment.
II. Field Team and project management experience is a
requirement.
III. Be proficient with the Microsoft Office Suite, MUST be
excellent in MS Excel and Data Analysis.
IV. Must speak fluent English. Articulacy of French is an
added advantage.
Desired
Core Competence:
I. PROJECT MANAGEMENT: Ability to multi-task, with
strong project management and decision-making skills
Core Competence:
I. PROJECT MANAGEMENT: Ability to multi-task, with
strong project management and decision-making skills
II.
EXCELLENT PEOPLE MANAGEMENT SKILLS – Brilliance in training, developing
and motivating teams to perform to their best.
EXCELLENT PEOPLE MANAGEMENT SKILLS – Brilliance in training, developing
and motivating teams to perform to their best.
III.
ANALYTICAL:
Strong analytical and numerical skills, commercial acumen, and MS Excel skills
ANALYTICAL:
Strong analytical and numerical skills, commercial acumen, and MS Excel skills
IV.
YOU LIVE TO MEET TARGETS: You love challenges, you are driven to
reach targets. Failure is never an option. You have shown in the past an
ability to meet targets independently and as a leader.
YOU LIVE TO MEET TARGETS: You love challenges, you are driven to
reach targets. Failure is never an option. You have shown in the past an
ability to meet targets independently and as a leader.
7.
Agreement
Agreement
I………………………………………………………………………………………
acknowledge that I am familiar with this job description and understand that it
provides only the general scope of activity and the basic tasks and
responsibilities associated with the position.
acknowledge that I am familiar with this job description and understand that it
provides only the general scope of activity and the basic tasks and
responsibilities associated with the position.
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EMPLOYEE’S SIGNATURE
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EMPLOYEE’S SIGNATURE
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SUPERVISOR’S SIGNATURE
DATE
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SUPERVISOR’S SIGNATURE
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How
to apply:
to apply:
Interested
candidates should submit their application (motivation letter, updated CV,
certificates and references) until latest 26th November by e-mail to: k.okute@bboxx.co.uk
candidates should submit their application (motivation letter, updated CV,
certificates and references) until latest 26th November by e-mail to: k.okute@bboxx.co.uk
