ASUS Customer Service Technician Job Vacancy in Singapore

ASUS is a leading information technology company in this new digital age. Established in 1989, it employs more than 11,000 people worldwide, including a world class R&D Design team consisting of 3,000 engineers. With a total revenue of over US$10.1 billion in 2010, ASUS has been rated as a global Top 10 Information Technology company by BusinessWeek USA for 12 consecutive years.


According to an IDC Q3 2009 report, ASUS is the fastest-growing notebook brand in the world. It is currently:
• One of the Top 3 notebook brands in Western Europe.
• One of the Top 2 notebook brands in Eastern Europe.
• One of the Top 4 notebook brands in Asia Pacific, excluding Japan.

ASUS is the No. 1 motherboard brand in the world, shipping out 420 million units since 1989. One in every three PCs sold worldwide in 2008 was equipped with an ASUS motherboard. In 2010, ASUS products received over 3398 awards and plaudits from tech organizations and IT journalists across the globe.

Today, ASUS is looking to establish itself as a Top 3 Notebook brand in the world and is expanding its presence in Singapore. ASUS Technology Pte Limited is looking for enthusiastic, aggressive and career-minded individuals to join the team.

Customer Service Technician
East

Responsibilities:
1. To provide first and second level end-user IT support (face to face), including PC/network/server/standard applications support and troubleshooting.
2. To escalate specific requests to next level for immediate attention and resolutions.
3. To log and follow up on outstanding cases.

Requirements:
1. Experience in supporting PCs, Notebook, and LAN/WLAN is preferred.
2. Proficient in MS Win 9X / Win2K, and/or Standard Software (MS Office, MS-Outlook, Anti-Virus Software, Internet Browsers, etc).
3. Must be comfortable talking to people at all levels.
4. Customer oriented, a team player, a fast learner and serious with work.
5. Candidates with immediate availability are encouraged to apply.
6. Customer oriented
7. Able to work 5.5 days/week:
o 10:30am~7:30pm (Mon-Fri)
o 10:30am~7:30pm (Sat.)

Apply Via Email; Please send your:
ASUSHR_SG@asus.com

Submission Details:
• Please apply with portfolio
• Ensure state your current, expected salary, earliest availability.

Application deadline on 2-9-12.

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