Job Position : Customer Services Executive
Number of Posts : 50
Name of the Organization : Aircel Limited
Experience: 0 – 5 Years
Job Location: Chennai , Tamil Nadu
Salary : INR 1.25 lakhs to 1.75 lakhs
Job Duties :
• Involves front end customer interaction.
• Ensure delightful services by providing First time resolution.
• Preparing basic MIS
• Co-ordination with different departments for customer complaints.
• Spotting key opportunity areas to ensure delight for the customers.
• Ensure maximum retention.
• Irate customer handling..
• Adhere to productivity norms.
Details of the Organization :
Dishnet Wireless Ltd, part of Aircel group is into GSM Services in North & Eastern States of the country, Enterprise Services in The Aircel Group is a joint venture between Maxis Communications Berhad of Malaysia and Apollo Hospital Enterprise Ltd of India, with Maxis Communications holding a majority stake of 74%.
Aircel commenced operations in 1999 and became the leading mobile operator in Tamil Nadu within 18 months. In December 2003, it launched commercially in Chennai and quickly established itself as a market leader – a position it has held since. Aircel is currently operational in 23 telecom circles of India.
Aircel has won many awards and recognitions. Voice and Data gave Aircel the highest rating for overall customer satisfaction and network quality in 2006. Aircel emerged as the top mid-size utility company in Businessworld’s ‘List of Best Mid-Size Companies’ in 2007. Additionally,Tele.net recognised Aircel as the best regional operator in 2008.
With over 50million customers in the country, Aircel, the fastest growing telecom company in India, a full-fledged national operator.
Address of the Organization :
Aircel Cellular ltd,
No-769, Anna Salai ,
5th Floor Spencer Plaza
Chennai -2
Website: http://www.aircel.co.in
Apply : Email your CV to sridhar.kulasekaran@aircel.co.in
