Global Communities IT Officer Job Vacancy in Kigali, Rwanda

Introduction

Global Communities has been operating in Rwanda
since 2005. The mission of Global Communities is to be a catalyst
for long-lasting positive change in low- and moderate-income communities around
the world, supporting them to improve their social and economic environmental
conditions. Global Communities manages projects in Rwanda focused on food
security and nutrition, health, household economic strengthening, and capacity
building. Global Communities is seeking an IT Officer to support in IT
daily activities and manage the network operations.

Position title: IT Officer

PRIMARY JOB RESPONSIBILITIES

Manages network operations to include: trouble
shooting connectivity problems; installing and maintaining routers;
adding/terminating users; assigning rights and access; resetting
passwords; establishing email addresses; assessing and reporting
operational status; performing backups and restores; etc
Responsible for detection, mitigation and
documentation of information technology risks;
Develop and maintain a fully functional
disaster recovery strategy that ensures the availability, continuity and
security of organization data and information;
Respect confidentiality in managing the
organization data and information and put in place measures that promote
this within the organizations ICT infrastructure;
Manage and maintain the Microsoft applications
and systems including but not limited to Windows operating systems and
other software that we might deploy for our use as an organization;
Manage the acquisition , installation and
maintenance of the organization’s local area network hardware and
software;
Arrange for routine and preventive maintenance
of all the organization’s ICT systems hardware and software;
Maintain a thorough knowledge of the
organization’s operations and standards and constantly monitor these
against our ICT infrastructure and policy framework to ensure that both
are fully aligned.
Conduct annual review and revision of the
policy guidance to staff and managers to ensure that this is kept in
context and meets our business needs.
Keep abreast of current and emerging
technology and be at the forefront of providing ICT based support and
solutions that support our programming work with a focus mainly on M &
E.
Conduct new staff orientations, troubleshoot
any ICT related challenges facing staff in their work, maintain a log of
all ICT helpdesk issues, identify emerging trends, identify relevant
solutions to emerging problems i.e. staff capacity, technology capacity or
infrastructural capacity gaps, and initiate prompt management action in
addressing these.
Responsible for monitoring compliance with ICT
policies within the organization and put in place systems that support
this.
Develop annual technology goals and detailed
plans for their achievement.
Other Duties and responsibilities as will be
assigned by the ICT manager or Director of Human Resource and
Administration

EDUCATION and/or EXPERIENCE

Education: Bachelor’s degree in computer
science, ICT or another relevant field; A Master Degree would be an added
value.
A minimum of 2 years progressive ICT
experience;
MCSE( Microsoft Certified Systems Engineer)
certification;
Knowledge of common networks topologies and
protocols(TCP/IP);
Knowledge of Microsoft and Linux operating
systems and software;
In-depth Knowledge of PC hardware and
software;
Knowledge and Experience with databases;
including Cisco and other major information technologies systems
certifications will be added advantage.
Equivalent combination of education and
experience will also be considered.

Application Instructions

Applicants should apply in English and include a
cover letter and detailed CV documenting work experience and
achievements. Please do not send copies of educational certificates
at this time. This position is for Rwandan citizen. Send electronic
submissions to info@rw.globalcommunities.org. The title of the
email must be : IT Officer. Closing date: January 30, 2014 at 5PM.

Global Communities is a member of the Network of
International NGOs (NINGO) / Rwanda.