Title: Student Monitoring Associate

Start date: As soon as possible

POSITION: Student Monitoring Associate Department: Student Monitoring Department
Reporting to Director of Member Affairs Location: Kigali, Rwanda
Job type: Full-time Job Grade/Class: Associate


About CHANCEN International

CHANCEN International is a private company limited by Guarantee that provides an ethical, fair, and responsible financing model for young people in Africa to access quality tertiary education. This financing model is called an Income Share Agreement (ISA) and was tried and tested for 20 years in Germany before being launched in East Africa in 2018.

With an ISA financing model, CHANCEN International pays tuition fees during

beneficiaries’ tenure of their studies, and graduates pay them back according to their

income at the end of their studies, thus making it possible to finance the next

generation of students. CHANCEN administrative base is located in Kigali, Rwanda,

and in its first two years of financing operations, more than 1300 young people

accessed funds for their tertiary education.

CHANCEN believes that young Africans are ready to take on the problems that have to

hold their continent back if they are fairly and responsibly empowered. Education is

one of the vehicles for harnessing that potential, and we work to create equal access to

high-quality tertiary education for traditionally excluded populations. Our unique and

innovative model of responsible and sustainable financing has the power to unleash

intergenerational economic mobility for marginalized youth as they gain the skills

required to participate in building strong economies and peaceful nations.

CHANCEN International’s next phase of growth comes with the launch of the Future of

Work Fund which provides a blended investment opportunity for investors who want

to ensure that the next generation of youth in Africa acquire employable skills and move into gainful employment. Our Income Share Agreement model has ensured students were able to continue their education to employment journey in the midst of the COVID-19 crisis and the demand from both students and partner institutions have seen a sharp increase in recent months due to the reduction in household income and the ability for excluded youth to pay for education. CHANCEN International is seeking to raise $6M by the close of 2020 to advance our goal of serving 10,000 students in Rwanda, South Africa and Kenya by 2023. Our 25-year-old financial instrument provides a blended investment option with 5% return on debt for a 6year term as well as the option to make catalytic equity.

About the Opportunity?

CHANCEN International is looking for a Student Monitoring Associate whose competency is based on CHANCEN  core competencies: Problem Solving, Consequence of Judgment, Pressure of Work, Knowledge, Job Impact, and Comprehension.

Job Purpose
Student Monitoring Associate at CHANCEN International Rwanda the primary responsibility will be:

To monitor students’ journey and Provide assistance in making all planned chancen beneficiary activities.

Roles, Responsibilities, and duties:
  • Supporting and conducting student monitoring meetings and activities.
  • Follow ups with the students that have failed and didn’t complete trimester activities.
  • Make follow ups with students that have broken CHANCEN rules and values.
  • Assisting the students with their academic-related concerns
  • Responding to a student’s emails.
  • Picking/Answering students’ phone calls.
  • Sending trimester activities which include CHANCEN values and financial literacy to current students.
  •  Managing the Income Share Agreement (ISA) commitment.
  • Sending payment reminders to ISA student members.
  • Handling student cases such as delayed payments, missing the trimester activities deadlines, and meetings without communication.
  • Managing and dealing with disciplinary cases.
  • Conducting Campus visits and check-in calls with students.
  • Campus Visit to assist the students with different queries
  •  Responsible for making check-in calls with the students on a monthly basis.
Job Specification


Minimum Diploma in Business Management, Economics, Statistics, International Relations, Sociology, or any other field relevant to monitoring and evaluation
Technical Skills, Competencies, and Experience
  • 2 years of working experience
  • Passionate about education.
  • conflict management
  • Willing to learn new things.
  • Flexible to work in remote areas, Ability to work independently with limited supervision consistently approaches work with energy and a positive, constructive attitude.
  • Ability to work effectively in diverse, cross-cultural teams in a complex
  • Problem-solving and decision making, Teamwork
  • Proactive and punctual
  • Good communication skills(Presentation, and content writing)
What do we offer?
  • Competitive salary and benefits based on qualifications and experience;
  • Financial support for further education, etc.

Other benefits include

  • A fulfilling work environment at a supportive and entrepreneurially-driven


  • Exposure to innovative ideas, projects, and collaborative staff activities;
  • Access to numerous professional development opportunities.
How to Apply?
Interested candidates must send their detailed CV listing at least three references with a letter of motivation to:

Only shortlisted candidates will be contacted.

The deadline for receiving applications is  20th May 2022


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