Latest Jobs Vacancies at MKOBO Microfinance Bank Limited

Mkobo is licensed as a Microfinance Bank by the Central Bank of Nigeria (CBN). We started operations in August 2015. MKOBO is not your typical MFB, we do not have a banking hall nor do we accept cash deposit. All transactions are done electronically.

We are primarily focused on the promotion of inclusive financial services through the development of innovative financial services that leverages technology to eliminate the costs and complexities usually associated with traditional financial services.

We are recruiting to fill the positions below:

Job Title: Credit Analyst

Location: Yaba Lagos
Experience Level: Experienced
Employment Type: Full-time

Job Description

  • This role will report to the Risk Manager and will be responsible for recovery of overdue payments from customers. The successful candidate will also be working with the credit department to assess credit applications and identify suitability.


  • Devise customized recovery strategy on a case-by-case basis.
  • Make outbound collection calls to defaulting customers.
  • Manage relationship with external debt collectors.
  • Report daily, weekly and monthly progress against targets to Management.
  • Participate in the weekly credit review committee meeting.
  • Manage relationship with debtor customers to ensure compliance with repayment agreements.
  • Conduct and document recovery visitations to customers.
  • Review, process and reconcile accounts of indebted customers, to ensure amicable resolution & payment of agreed sum.
  • Recover past due payments from delinquent customers.
  • Work with the Risk Manager to assess credit applications.
  • Design and negotiate payment plans for defaulting customers with management’s approval.
  • Follow up with customers on previous payment plans.
  • Maintain accurate, up-to-date customer account information.
  • When necessary, liaise with Lawyers, Bailiffs, and Enforcement agencies.
  • Negotiate settlements with customers.
  • Take ownership of debt recovery cases and collateral where required.
  • Maintain appropriate and comprehensive records of all customer discussions as it relates to debt recovery.
  • Perform detailed analysis on applications with reference to approved policies to assess suitability of applications.
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  • Minimum of Degree in Finance, Accounting, Economics, Business Administration, Statistics, etc. from a reputable University.
  • Minimum of 2 years working experience in retail credit, risk and recovery.

Skills and Competencies:

  • Knowledge of proper and ethical debt collection techniques.
  • Ability to quickly build a picture of a customer’s personal circumstances and needs.
  • Strong negotiating, counselling, and problem solving skills.
  • Always accurate and on time in completing duties.
  • Customer relationship management skills.
  • Ability to work with little or no supervision.
  • Problem Solving, Critical reasoning, detail oriented.
  • Excellent verbal, presentation and writing skills.
  • Demonstrate a good understanding of FINTECH
  • Sound Knowledge of Civil Servant / Payroll Loans e. g through IPPIS and Oracle
  • Experience of collecting first and third party accounts.
  • Working knowledge of Microsoft Office Suites Word, Excel and Access.
  • Ability to maintain high level of confidentiality.
  • Able to work well as part of a team and on own initiative.
  • Strong attention to detail. Having a keen sense of urgency.
  • Excellent listening ability and superb questioning techniques.

Interested and qualified candidates should:
Click here to apply

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Job Title: Credit & Enterprise Risk Manager

Location: Yaba, Lagos
Employment Type: Full-time

Purpose of the Position
The primary purpose of this position centers on ensuring the Bank’s risks are properly managed, the development and implementation of risk and compliance strategies or programs in order to find the appropriate balance in all forms of credit and operational risks while also ensuring regulatory compliance.

The position covers the following areas:

  • Credit Risk Management
  • AML (Anti-Money Laundering)
  • Enterprise Risk
  • Credit fraud prevention and detection
  • Business Continuity
  • Compliance

Key Functions

  • Oversee and enforce risk management policies, including Credit Manual, Anti-Money Laundering (AML) Manual and Policy, and monitor compliance with these policies.
  • Develop appropriate Risk Management strategies/tools and disseminate appropriate risk management practices in line with developments in business products, change in clients, markets/industry, laws and regulations.
  • Develop and implement policies and procedures that reduce credit risk for a financial institution.
  • Manage the building of financial models that predict credit risk exposure to the organization.
  • Undertake building of financial models that predict credit risk exposure of the organization and oversee the preparation of Credit performance reports for management.
  • Manage the Bank’s risk asset portfolio, in terms of quality and volume
  • Own and ensure that the KYC/AML & CTF policies are kept up to date in line with CBN’s / FATF regulations.
  • Carry out internal training / refresher training for all staff to ensure that they are suitably trained with all credit-related issues.
  • Provide an independent review of proposed business plans which include risks identified to the Board Risk Committee and Executive Committee.
  • Manage a comprehensive KYC/AML/CTF Compliance program and training for the company in line with local regulations and internal policy requirements.
  • Developing methods to generate a robust system to identify, monitor, manage and control credit, market and operational risks.
  • Act as the champion of risk management for the Company and help improve Management team understanding of key risk identification, assessment, monitoring and reporting and mitigation.
  • Monitor and manage the performance and development of direct reports.
  • Have a working knowledge of consumer credit risk management and possess sound market and industry knowledge of banking/ finance sector.
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Job Requirements

  • Minimum of Degree in Finance, Economics, Business Administration etc. from a reputable University and Postgraduate degree an added advantage
  • Minimum of 5 years working experience in risk management, internal control or audit in the financial services industry/sector.
  • Experience of development of policy documents is an added advantage
  • Highly proficient with MS Office.
  • Ability to handle several complex tasks simultaneously and also coordinate key projects with a variety of stakeholders is essential.
  • Demonstrate a good understanding of FINTECH
  • Sound Knowledge of Civil Servant /Payroll Loans e. g through IPPIS and Oracle

Interested and qualified candidates should:
Click here to apply

Note: Please note that if you’re not contacted within 2weeks from the deadline of this application, your application was not successful

Application Deadline  2nd December, 2020.

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